Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Best Xbox Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the paddle buttons on the back of the Elite controllers for "A" and "B" buttons. This makes it easier to move and look around while jumping in games. The Series 2 feels better built than the first version and I like the charging dock.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Marcus,
We are happy to hear that you are a fan of the Xbox Elite Wireless Controller Series 2! We hope you continue to enjoy the design and charging dock. Thanks for taking the time to share.
Happy gaming,
Kiernan
Xbox Customer Care
Great Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I hesitated getting this for my son due to cost. I bit the bullet and bought to and I am so glad I did. He loves it. Once we got it home and realized all it could do it was definitely worth the cost. It is truly a huge upgrade from the standard controllers.
I would recommend this to a friendQuality Controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for gaming on my laptop and it works well. Integrated easily and required nearly no real setup. Just plug and play for the most part.
I would recommend this to a friend- Cons mentioned:Stick drift
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this controlling in May 2020. 5 months later (October 2020) I have some pretty severe stick drift on my right stick. Microsoft has extended the warranty to 12 months on the controllers due to a lawsuit concerning stick drift but now I have the hassle of having to mail it out for repairs. At this price point I feel like this controller should be pretty close to bullet proof. Especially only after 5 months use. Perhaps look into a scuf controller as they just released a new line for xbox.
No, I would not recommend this to a friend - Cons mentioned:A button
Great job, microsoft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks old, A button already sucks. $70 warranty because they know it sucks. Great job
No, I would not recommend this to a friend Buy warranty
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller when it works, I’ve gone through 4 of them because of wear and tear. Within 6 months i have to get another one, definitely buy warranty if you’re getting this controller.
I would recommend this to a friendTotaltech and open box is win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great. Buying an open box one with totaltech membership is no brainer. Controller looked brand new. Super deal.
I would recommend this to a friendSolid Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels well built and the modularity is awesome! Love the heavier tension on the sticks and short throw on the triggers.
I would recommend this to a friendBest Controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I have ever bought. The attachments, the additional buttons and the texture gave me the best gaming experience
I would recommend this to a friendExpensive but worth it if you can swing it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been contemplating getting an elite controller for years and it meets all my expectations. Love the adjustable analog sticks and having an option for convex stick for left side. It's a lot of money, but still cheaper than PC gaming.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are so glad it met all of your expectations. We hope you continue to enjoy the customization options!
Happy gaming,
Kiernan
Xbox Customer Care
Bestbuy rules
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always Best Buy products are awesome, and so are the people. Warranties are as well. Many thanks for being an awesome store.
I would recommend this to a friendGreat Customation
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.
I would recommend this to a friendBest investment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for shooting games it’s really perfect for every game honestly
I would recommend this to a friendAmazing controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great response and feel, but does seem to lose connection at random times. But reconnects after a few minutes. Hopefully an update will fix that issue. Other than that, it’s the best controller I’ve had yet.
I would recommend this to a friendGood- still trying to get a full customization
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely an improvement over the standard controller and it is nice to be able to customize things such as trigger pull depth and the control pads, but not 100% sure it was worth the expense.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled you've noticed the many enhancements and improvements we've made in the design of your new Xbox Elite Wireless Controller Series 2! We've built your new device to offer our users the most in-game control available on the market today, and couldn't be happier you have found it suits your needs as a gamer. Thank you for sharing your thoughts! We appreciate your insight, and are glad you are pleased with your purchase.
Happy Gaming,
Brad - Xbox Customer Care
- Cons mentioned:Stick drift
It’s alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller constantly gets stuck drift but feels good on hand. If you play FPS don’t get this
No, I would not recommend this to a friend Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solid construction and quality of the Elite controller for half the price. Who needs case, extra buttons, and fancy colors.
I would recommend this to a friendBest controller I have ever used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know if it’s worth 180, but hands down the best controller I’ve used. It feels real good in your hands, and customizing the thumb sticks feels great. I use it on my pc and I had to buy the Xbox Bluetooth adapter
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever used! We're glad that it's a good fit for your hands, too. Thank you for sharing your experience; we hope you get a lot of use out of your new Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
ILoveLadyboysPlsDontCriticizeMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade from the past elite controllers… A button still has problems getting stuck though.
I would recommend this to a friendElite control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out there. Abke to adjust to your own preference, but a little costly and get the insurance on it.
I would recommend this to a friend