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Customer reviews

Rating 4.4 out of 5 stars with 17015 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 17,015 reviews
  • Rated 5 out of 5 stars

    Elite aint bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got the nice rubber grips and trigger selection. Although ive gone through way to many of these controllers haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing condition for open box condition. Definitely will be buying open box items again from you guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my 3rd Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller works great I think it would have been better with the paddles other than that great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote control. I have been using it for years now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to return this item twice because of issues with connectivity to the RB and LB buttons but other than that it works perfectly and lasts charge.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sergey,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If you're still experiencing this problem, the limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    One Controller to Rule them All

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. The quality is amazing and its tough. All in all, very good buy. Travel case is awesome with the charging feauture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for anyone looking to buy one. Just don’t expect to have the paddles along with it. It’s separate for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better price for the elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better price and the bumpers feel much more like a standard controller. No brainer alternative if you have all the accessory pieces already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owned both elite controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! My favorite feature is being able to tighten the sticks however much you want. This controller is extremely customizable and the new grip on the front of the controller and the triggers is very nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and that it is customizable. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Future of gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve had in 25 years of gaming couple tweaks could be made in the design but definitely will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really see much delay when using it on PC so that is a plus. The controller feels great (i did have to get used to the grip texture though).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have if you can swollow the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have imo! The original controllers just feel cheap in comparison. Also, it you are into the 3 different trigger stops you can make all the difference in a shootout situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SteamDeck P-owned w Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my SteamDeck. Works great. Love the color as well. Bought it with my Best Buy Rewards. Love Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Love this controller but....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the setup with Elite controllers, but I had to send original back (only got a gift card) because of the stick drift. I know this is not Best Buy's fault

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying it, I m a little concerned with the QC over at Microsoft but hopefully it will last for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know why I didn't buy before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, not sure why I waited so long to give it a try. I would recommend buying the charger too

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Awesome to worthless in about a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this controller. Because $180. And I did. Great feel and weight, clearly an upgrade over the standard controller. Even before adding paddles or adjusting thumbstick sensitivities, it immediately improved my Halo game. Adding paddles and making those adjustments helped even more. I knew I could never play with those crap stock controllers again. Until. First it was X. B soon followed. And now the left trigger. Unreliable- a button press doesn't register and yeah, instead of landing the melee, I'm dead. Naturally, these failures began past the return window, after an estimated 30 hours of use. Failures are getting more frequent as I keep playing (I've had it 5 weeks now), and I don't care to see which input begins to crap out next- I'm done. So I guess I'll go through the warranty claim hassle and expense and go back to playing with the stock controller in the meantime while that whole process plays out. Or buy that newly released Scuf and hope I have better luck. I'm mad, and disappointed. Because $180. And Microsoft, before you reply: You've included a link to the warranty info in your dutiful response to so many others that have been similarly ripped off. That link is just like this controller- broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvements over Elite 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has made big improvements in the overall feel and the controller just feels a lot more tight the adjustability on the thumb sticks is very important and the back paddles are way tighter. this is a pro level gaming controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the improvements made to the Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated customization features and new back paddles, too. Thank you for sharing your experience; we hope it gives you a competitive edge.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features the metallic d-pad is cool to the touch. The hair triggers make your response time faster for nearly every game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great my kid loves it and improved his gameplay he was super exited

    I would recommend this to a friend