Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
Good but heavy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this controller but it was too heavy for me. After years of using a Scuf with no rumbler packs, I did not like the weight. Too bad because I was looking forward to using this controller more.
I would recommend this to a friendElite Series 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it. It was easy to use and assemble and comes in a great charging bag.
I would recommend this to a friendPro controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please get the warranty it’s a life saver. I love the feel of this controller however it will brick after 5/6 months of moderate use.
I would recommend this to a friendGreat for all games!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the toggles on the back, it frees up your thumbs for all movement. Great for FPS games, but also find it useful for Elder Scrolls Online, Smite, etc... Highly recommend for all gamers, don’t have to be a pro to use this controller.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Seau,
Thank you for sharing how much your new Xbox Elite Wireless Controller Series 2 has improved your gaming. We're thrilled that it's been useful for first-person shooters and roleplaying games in particular and we hope you win a lot of online matches with it.
Happy gaming,
Chuck
Xbox Customer Care
good Hardware, SERIOUSLY FLAWED software.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Product review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I have two and would recommend everyone who games to get one.
I would recommend this to a friend- Pros mentioned:Weight
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dana,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Please reach out to our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson is in love with this controller! We had a small problem with it after a few days. BestBuy replaced it immediately and with absolutely no hassle!
I would recommend this to a friendThe best controller for features.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs Hall Effect modular joystics, macros, and a screen alah Turtle Beach Stealth Ultra.
I would recommend this to a friendGreat follow up to Series 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Elite Series 2 is a great follow up to the original elite controller. Microsoft has seemed to listen to all the Series 1 feedback and improve upon that. I didn't think it were possible, but the Series 2 feels even more solid than the original.
I would recommend this to a friendComplete Upgrade From First Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox Elite Series 2 Controller is a complete upgrade from the previous Series 1 and also provides a built in battery which is recharchable with a provided charging pad. 5/5 Stars. 2 Thumbs Up.
I would recommend this to a friendElite Controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I have bought an elite controller and I love it. It does take some getting used to the back paddles but I would say it is worth it for games.
I would recommend this to a friendGreat buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Many programmable units. Good for gaming!
I would recommend this to a friend- Cons mentioned:Stick drift
Terrible stick drifting issues.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the controller works as intended, it is fantastic. I am on my third controller now; the first Microsoft was replaced due to losing connection randomly, the second I replaced due to stick drift. Now on my third, just outside of warranty, the controller has again developed terrible stick drift on the left stick rendering the controller useless. The stick drift is so bad you can not navigate menus!
No, I would not recommend this to a friend Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed and easy to use. Great value. Saved some money. The dog ate the older one.
I would recommend this to a friendWorth getting with protection plan!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This crib roller is super customizable.Worth getting the warranty if you are a gamer. I exchanged worn out controller. After taking advantage of the customer care program. Great service Best Buy provides.
I would recommend this to a friendDarryl Dixon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves it and so do I. He doesn't ask Grandpa for AA batteries anymore.
I would recommend this to a friendHelp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The $400 would be a blessing for me & my family Thank You
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works great as either fps, fighting or extra game mode controller. Highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Great controller, but...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller for Xbox, but always breaks. Get the extended warranty.
I would recommend this to a friend