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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17016 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 17,016 reviews
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, it is an excellent product, it has made it much easier for me when playing, 100% recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like it, but not exactly LOVE it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handle mostly decent functioning, sometimes buttons don't always perform functions when hit which can be very frustrating with fast-paced real-time gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bumper bummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller lasted a few years before the right bumper broke on me. I love everything about this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is the best feeling controller I have ever felt. The hair triggers are amazing and the ability to adjust the tightness of the sticks is incredible would highly recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a lot of customization to it definitely one of the most responsive controllers that are wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to the elite 2 and dont regret it at all. Its been a great controller and has great features too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my broken elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same controller as the regular elite 2, just newer. And hopefully they fixed the bumper issue with these. Otherwise, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, I would definitely refer this store to more people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he loves it! Hes 66 and plays video games like a teenager. Bought yhis for his birthday last month. He doesnt even use his other controller anymore and now wants a new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality build than previous model and the internal lithium battery is too notch. Adjusting sensitivity of thumb sticks is nice touch and overall responsiveness seems better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tbh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller, buy additional warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it’s the most configurable abs comfortable controller on the market with tons of features. Cross your fingers and hope you don’t get stuck drift. Buy the Best Buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new Elite to replace my other cheap Microsoft controllers. You can tell they put a lot more effort into the manufacturing. Easy to setup and bind keys on different profiles. I’d buy this again even if expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been easy to set up and start using. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on my grandson’s Christmas wish list. He was really excited when he opened it. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and compact

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year and it’s still in great condition and works perfectly. Love how compact it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 4th controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use anything else but I feel like they get worn out way too fast and often. They need to be made with better quality. If you’re going to purchase it, but the warranty with it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few identical models, and they all suffer from drift within days of use and broken bumpers after a few months

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great color option!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Already have 4 elite controllers--2 series 1 and 2 series 2. Just bought this one because I like the color!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 10 months and have some issues but overall very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control the triggers will allow you to adjust distance the triggers can travel

    I would recommend this to a friend