Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using elite controller since the first nothing else so far so good had like 7 break the old ones hopefully these are different. The quality feels premium especially grips and triggers with 3 modes very good
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. Its design is inspired by fan feedback of the original Elite controller, and with durability in mind, so we hope you get a lot of use out of it. Thank you for sharing your thoughts!
Happy gaming,
Chuck
Xbox Customer Care
Xbox one controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great better than the frist gen love the docking station
I would recommend this to a friendI want to love the controller...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to upgrade my series 1 with the series 2. I never had a single issue with the series 1 for almost 2 years. But I'm on my 3rd series 2 controller after multiple returns and this one keeps disconnecting randomly even with a full battery. All 3 series 2's I have had in the past week also have a loose dpad. It tilts to the left, so there is "empty space" when pushing to the right. And now when I have to return it yet again, the store is now sold out. I want this controller. I just wish it would be a "$180" controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
gm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everyone knows that this is an excellent controller. I only with that they also had one for Playstation. it is about twice as heavy as a standard xbox controller.
I would recommend this to a friendGreat controller. Heavy but great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. A little on the heavy side compared to a regular controller with a Microsoft battery pack in it but, works great.
I would recommend this to a friend- Cons mentioned:Button quality
Breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right and left button breaks easily, usually after a month of use.
No, I would not recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything i need. Its must for gaming. Everything respond much faster.
I would recommend this to a friendAmazing controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the black elite series 2 controller also and this white one for the price is amazing. So rugged. So sturdy. So powerful
I would recommend this to a friendController upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sleek design, color match looks cool. Really takes gaming to another level
I would recommend this to a friendBuy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great responsiveness. Very easy to use, better than prior version
I would recommend this to a friendNice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid controller! Adjusting the stiffness of the thumbsticks is a great plus, as well as the paddle shifters.
I would recommend this to a friendGreat upgrade from Elite 1
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and this is a great upgrade. The 2 wireless charges in its case and its very nice
I would recommend this to a friendGood investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way you can set the to different style play on game.
I would recommend this to a friendElite controller 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller out I like how you can change out the sticks and the trigger locks highly recommend I’m using it with the new Xbox only thing it’s missing is the share button
I would recommend this to a friend- Pros mentioned:Customization
Just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great as far as customizing, but the quality control is not good. Button presses did not register correctly.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with button responsiveness on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. But if that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck,
Xbox Customer Care
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller! Bought an open box one for less than half the price and it is flawless.
I would recommend this to a friendGreat replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems whatsoever great color triggers work great no button sticking like the first gen
I would recommend this to a friendSmall for hands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small in my hands but practical. Only downside is you have to buy the paddles separately
I would recommend this to a friend0 issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of reviews state the controller came damaged or quickly had problems. So far no issues and cant complain.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, love the fact I can reprogram buttons & triggers. best controller yet.
I would recommend this to a friend