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Customer reviews

Rating 4.4 out of 5 stars with 17018 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 17,018 reviews
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and it all works fine. Great purchase, thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box was defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the open box product which was allegedly labeled as excellent, i really enjoyed how responsive the controller was. I quickly noticed that the internal battery no longer held a charge since the controller would immediately lose power once disconnected from a charger.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how but stick drift is already an issue within first month of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best conroller on the market and easy to configured. Can't wait until the Series 3 come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! it really makes a difference for call of duty. not sure about the price point and value but i really using the controller. very easy to set up and assign buttons to the paddles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's fantastic to hear that your new Xbox Elite Wireless Controller Series 2 has made a difference in your gaming. We're glad that it was easy to set up and customize the controls to fit your needs, too. Thanks for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller the back tabs were confusing at first but ive gotten better with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an improved version of the original elite series, the build feels tight and well built but only time will tell if bumpers or rubber will come apart but again so far it feels better than the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features of this controlled. I converted from a scuf prestige and there is no comparison. More adjustments that are easier to make with the elite 2 plus usb c charging.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are loving the features and customization options. We hope you continue to enjoy this product!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome new controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it..smooth and responsive...feels so much better than my old one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, but open item not up to par

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open item in excellent condition. Definitely don’t think it was tested cuz it was good at best.. some of the buttons didn’t work, but was able to get replacements at a low enough additional cost so I swapped them out and now works okay. Rubber grip is misaligned so kinda bubbles out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not built to last

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will preface by saying the controller feels great and all and I particularly enjoy the swappable parts, but man. They really need to work on Quality Control. This is my second controller and the right bumper doesn't register half the time. Have to double tap it or hold it even. If you get this, a good idea is to buy the replacement plan; in my experience you're going to need it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quite heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit bulky as they all are of course. Quite heavyier than the regular ones. Bought for my son and he doesn't use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used elite controllers for a few years now and have yet to find a better overall controller. Analog sticks get worn out after about 5-7 months, but beyond that, I see no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. Love that ypu can recharge ot instead of replacing the batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth for try hard gamers

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, it is a little on the expensive side but it is completely worth it for the features it has and the quality of the build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than original controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this compared to the original are night and day. Playing shooting games it makes the hugest difference I've played with this controller for about 120 hours and it's very beneficial to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I felt like I played way better! I would win more gun fights than before

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Man I'm appalled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my A button rarely works I have to push it pretty hard for it to respond and and I didn't realize I passed my return date...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the A button on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go back to the original controller the triggers are my life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Controller Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a couple missing pieces, Best Buy was able to correct the issue. Very good product

    I would recommend this to a friend