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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 17019 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 17,019 reviews
  • Rated 4 out of 5 stars

    Elite 2 Stock Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller doesn’t come with paddles or new analogs that is a separate purchased for 70$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use and so smooth. By far my favorite controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left bumper failing after 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve owned by far. Worth the price, BUT 7 months in after medium use (~500 hours?) and the left bumper is becoming inconsistent. It registers a press ~75% of the time and I expect it to keep getting worse. I looked it up and this seems to be a common issue unfortunately. I would expect better longevity for the price you pay.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Blake,

      We're sorry there's an issue with the left bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first elite controller. This is slightly better but with a rechargeable battery and tweakable sticks for tension. If you have discounts awaiting you(rewards), I highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the recommendation! We're glad that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade for you, and that you're enjoying its internal rechargeable battery and updated configuration features. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get this if you on a New Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I ended up buying this for my Birthday, this controller itself is what I needed to help me game better especially with the extra triggers.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but prone to breaking. RB only registers 1/5 depressions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend for a gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Last Longer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller, good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great product. I really like the white and black combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it's heavier than standard controllers but it's understandable. Honestly I don't think I can go back to regular controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the material fits in my hands, sleek design, and I love being able to change the Xbox logo to other colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still using it and it feels like it’s still new. I pretty much game most of the day. I like the custom profiles, so I can have it set for whatever game I’m playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money for serious gamers,

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller the system should come with. It’s fantastic, although I still find myself preferring the dual sense for its haptics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness all around best remote and cool added features once you get all the pieces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for a gamer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this controller and all it’s features. Weather you like driving or shooters this controller is awesome! The back panels are the best!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! I had the elite series one controller but it broke and I bought the elite series 2 controller and I am loving it even better than the first one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Will,

      We're excited you think your new Xbox Elite Wireless Controller Series 2 is fantastic! And, are happy to hear you've noticed the many improvements we've made in your new device over past models. It's truly our most optimized interface yet! We're glad it was a good investment for you and your home setup. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can charger it in its case!! The only concern is the bottom right came loose but snapped back in place. Maybe its so you can swap them out with different colors in the future?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this controller. It is very comfortable and responds well with my reaction time. I would highly recommend. It’s a little pricey, but seems to be well built.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're delighted that you're satisfied with your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're happy with how comfortable and responsive it is. Thank you for recommending it to other gamers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    As it seems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller does what it says it does. wish it had more customizability but other tham that no conplaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adjustable triggers are wonderful and the texture if the controller itself is awseome, especially if your hands are moist.

    I would recommend this to a friend