Customer Ratings & Reviews

I love this controller. The feel and the customization is great. But I’ve only had it 7 months and the right bumper is already starting to fail. After spending almost $200 on a controller I would expect it to last far longer. Very disappointed in the lifespan of the controller.

Great controller, broken stick after 1.5 years but BB replaced with Total Tech.

Definitely a must have for a serious gamer, love all the different button mappings you can do and customize your triggers and thumb sticks

Its great dor its price but still does not feel as nice as the PS5 controller

Works as advertised, lets my wife use a controller on her PC games.

I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

With the adjustable triggers and the quick response time this controller is amazing.

I rarely use this but I love how easy it is to use. Feels great in the hands.

Worth the price! Purchased a month ago and I am extremely happy with my decision.

Love this controller. Quick response on triggers that elevate response time for fps

Its a well built controller, but, It has a pretty big delay in responding and the left joy stick didn't click down like its supposed to right out of the box.

I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

Just like the ellite contoller, hopefully i dont have the reoccurring bumper issue with the core

Top Tier headset. immersive sound. perfect for gaming and telephone calls.

Yup yup yup yup yup yup yup yup yup yup yup yup yup

Controller has fantastic customizability and is a great way to level up your gameplay

Official, my boy bought one too, quality is good…!

Great features, premium feel. The ability to adjust the tension of the analog sticks is a game changer!!

Controller work perfect and I got it for my PC connection was easy and love the fact I can make the button what I like

We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.