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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 17,021 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t what the bad reviews are talking about. Great Purchase. Maybe because they’re buying used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only gaming controller you will ever need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the new details added the elite controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but better for medium to smaller hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply one of the best controllers to use for pc gaming. I love all the custom ability's both mechanical and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing Xbox controller to play on your Xbox series s or x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a serious gamer until I got this controller for myself during quarantine can’t lie the paddles get a little annoying but it’s something to get used to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Thanks for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it has helped enhance your gaming experience, too. If it seems like the paddles get in the way, it's possible to remove them entirely. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for hard games

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good i bought two more. Makes games like Elden Ring or forza much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old son. He is happy and enjoying gaming. I found the best price at Best Buy. Paid $140 for a $180 controller. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CONTROLLER. THE EXTRA BUTTONS ARE SO NICE TO HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a cheaper elite option that doesnt require you to purchase extra things that are not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we own multiple. Bought this one for the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the extra money. If you really enjoy mainly playing FPS, I’d recommend this 100%. Takes my fast pace gaming to a whole new level! Literally!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. Thank you for recommending it to others, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It’s a little buggy.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been awesome using this controller, but now the “y” button keeps pressing over and over on its own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade for serious gamers… control precision should be standard but is t on stock controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a scuff!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, premium feel and additioanl mappable buttons are great. Can't go back to a standard controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great feel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great for Monster hunter world. Slow when using Bluetooth but I use it wired. Expensive but worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alaistair,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has enhanced your experience playing Monster Hunter: World. Thank you for sharing your thoughts; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller had not had any issues with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the dub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i've used to date. The back pedals are a game changer for shooters. Can't go back to a normal controller now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for about 6 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great for about 5-6 months. From then on, the left bumper, left joystick, and right trigger all started showing signs of ware at an increasing rate. Thankfully, I purchased the 2-year warranty :-P

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It’s great, but had a issue with the Y button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be 5 stars but light taps to the Y button wouldn’t register 50% of the time, and my store told me to talk to MS about the problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the Y button on your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft