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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 17,021 reviews
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller solid build love the extra paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightining fast fingers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson knows this controller b4 I even bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome finish is immaculate and the magnetic charge base is a dream

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t have a problem with the product at all. It seemed to work as advertised. The problem that we did have was that when we try to get a price match with a local box store, they refused to do it. As a result, we returned the controller and saved a considerable amount of money by buying it somewhere else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box it had stick drift, not something to expect out of a controller of this price…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked really good for the first year, then started to have issues. Still had the manufacturer warranty with a week left so I sent it in. Well they send it back and didn’t fix anything so I had to send it in again. Still waiting to receive it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd elite series controller, love that they added different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday gamers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it!! This item was hard to find in stock and shipping was like two weeks or more but Best Buy got it here within a week!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sissy,

      A Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your son! We're glad that he's loving it and that it arrived quickly, too. Thank you for sharing your experience; we hope your son gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome upgrade to a great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above, awesome additions made to a great controller. Built in rechargeable battery, wireless, wired and in-case charging capabilities, all in all awesome buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been useing this for about 8 months and it 8s differently worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and easy service. Always helpful when in need.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller works well definitely worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mainly for my PC for when I am not using a mouse and keyboard combo. Must have for PC gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second time purchasing this item. We had the added warranty which made the switch super easy to receive and we are way happy with this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this item was not delivered until 12/26/2020. I must say no other complaints. The grips are awesome and no battery purchase is a plus.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the grips and design. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy in the beginning but worth every penny. The controller is customizable including the triggers. You can adjust how sensitive they are. Awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how awesome your new Xbox Elite Wireless Controller Series 2 has been for you. We're glad that you're a fan of its sturdy design and customization features, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for over a month now and it works perfectly. It is a great upgrade to my old controller and for the new Xbox series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...so my son says. He loves it and makes things better I guess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but requires a warranty due to easy wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as a gift and he loves it! I dont get it or think that it is worth the price, but he does. So as long as he's happy, I'm fine!

    I would recommend this to a friend