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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 17,021 reviews
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is expensive but it is worth it. The build quality is great, very premium. The downside is that we can’t use it with ps4 and Switch..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome controller at a great price!! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, super responsive and premium build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, perfect size for small handed players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for a great price compared to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT IT 2 DAYS BEFORE CHRISTMAS WITH MY PRO MEMBERSHIP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift 2020 xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. My husband already had one and it was the only thing on my son's list he really wanted. He enjoys it very much.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      What an awesome Christmas present. We are happy to hear that both your son and husband are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Makes gaming so much fun and with no issues!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Way too expensive to have hardware issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got had the (very common) issue of the A button not always registering. It was, like other reviewers have said, registering maybe 9 times out of 10. I thought it was a software issue at first but even in the companion app's test feature you could see it not registering. I used my warranty to replace it through Microsoft. The second one I received had the exact same problem. I had it replaced again. The third one had the same problem with the A button, but also the Y button and right bumper were sometimes registering two distinct presses when you press and hold. My replacement warranty is now expired and I have very little faith sending it in for repairs will fix anything. Wishing I had returned it right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The triggers are super cheap feeling they shift to the side when you press them and make that cheap plastic squeaking noise. The regular xbox controller feels better in hand than this one and its almost 2/3 of the price cheaper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service every time we go to Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but very overpriced, paddles feel a little hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for gaming especially for call of duty games

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a controller nothing special but even a regular controller is 60

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I use it with my pc. The thing oozes high quality. Love the ability to customize it in so many ways.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The customizable interface of your new Xbox Elite Wireless Controller Series 2 helps it stand apart from the rest of the pack, and establishes your new device as the most advanced and preferred in the field when it comes to in-game control. We're excited to hear you have been enjoying your new abilities! Thank you for sharing your thoughts, we appreciate it. We're happy to be a part of your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller - More durable than the last one.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for those who want more expandable options for their gaming experience. The button shortcuts are great for combos in games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how much you enjoy the customization and durability of your new Xbox Elite Wireless Controller Series 2. We hope you have a lot of fun playing games with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down and upgraded from the series 1. Not a bunch of changes from that one. It feels better and feels sturdier than the previous version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feels so great in your hands! My son loves it! It's so easy to change out buttons. I have to admit the technology is worth the price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your son is enjoying the customization options and feel of it. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Hopeful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this hoping it was the last controller I’d need. It didn’t end up responding well and some buttons were unresponsive. The extra paddles actually made it less comfortable to hold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth if for big gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over gen 1. Uses new USB type C for charging and is completely rechargeable with no battery packs

    I would recommend this to a friend