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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 17,021 reviews
  • Rated 5 out of 5 stars

    Great controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money, i use it to play COD i did have to swap it out last month but i use it everyday for an hour or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will work for the new Xbox Series X And although it is pricey if you have the money it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my elite. Love the new charging options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More buttons always mean better, right?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and I have no regrets. An excellent upgrade from the Steam controller I had been using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precision Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an amazing controller. The analogs are game changers and being able to use the paddles for certain games is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROUDUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my hands. I have gotten use to it so fast and its customability is GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas present!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless controller is great for my nephew who games with his friends. It was the perfect Christmas present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to play video games he help me to have a better experience in my video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have the extra cash. Make sure you purchase to geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels amazing i switch Thumb sticks based on the game I’m playing. I love the hair trigger feature i feel i shoot first in almost every scenario

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how the Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're enjoying its updated triggers and customization features. We hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Elite controller. Gone are the days of Scuff. Great controller with plenty of customizable options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller does feel premium, I like how you can change up the settings and the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    Upgrade and downgrade from the original Elite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using the elite since nearly its release. I was a huge fan of the original for reasons such as the weight, the grip, the feel, the customization options and durability. The 2 main issues I have with it is the backside grips peeling and not able to re glue or re attach due to shape change after peeling, and the usb charging slot being finicky, as most usb charging ports lose its durability and develop issues overtime. I went through 3 controllers abiut eveey 2 years due to those 2 issues continually developing. This newer edition, Elite 2, has some amazing upgrades I'm quite attracted to. One being the type C charging port upgrade, as they seem much more durable and also faster charging. Having a non replaceable internal battery seems sketchy to me like it will lose ability to charge over a long time like other batteries like it, but for me i replace it every 2 years anyways, so its an upgrade for my personal use. The grips dont feel as comfortable to me, they seem to feel sticky even though its clean and my hands are clean. Just not that comfortable but ive gotten used to it. Doesnt seem like they will peel as easy as the 1st Elite version but time will tell. Its lighter in weight and a little smaller in size which going back and fourth between the 2, i prefer the heavier weight to it and larger size but im sure thats going to be a preference per each user. The ability to tighten the resistance of the joysticks is great for more precision use. The paddles are smaller, but ive grown to like that aspect. You can use the original Elite paddles on the Elite 2 version, they do fit, if you like larger paddles, but going back and fourth, the smaller paddles feel better now. An added position for trigger locking is a good upgrade instead of just the 1 position the original offered. Already been useful to me. The rest os really the same. Same mapping options, different size joysticks that fit your style, the globe and cross D pad options of course. The case is nice with the charging pad inside just plug the charging cord through the back into the device, helps keep controller dust free while not in use charging but you can charge while playing as well. I had fun customizing the color of the main power button. There are also more save settings for your custom mapping layout, 4 total i believe but I only need 2 myself anyway, typically LB and RB mapped to the rear paddles so I dont need to loft my fingers off the triggers at all. Overall, I think its the best option, even from off brand manufacturers that charge even more for less options it seems. Be sure to get GS warranty for 50 bucks or whatever it is, replace it after couple years because its not cheap, but worth the investment if you game and want more of a competitive edge, or just max comfort while playing. Took away a star due to the rubber grip that just doesnt feel as good as it could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend this item is very easy to make moves in the game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Must buy. Highly recommend. If y’all looking to buy a controller with a paddle this is the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had paddles and accessories. This was an easy cheaper option for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a regular controller. Love that you can limit the trigger pull as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it when you buy the open box for it being half cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this controller it's very responsive and smooth expensive but will lats u if you take care of it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome. Ill probably win the jackpot lottery soon.

    I would recommend this to a friend