Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17021 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 17,021 reviews
  • Rated 5 out of 5 stars

    Definitely worth it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get used too. Really enjoyed the controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is deffinitely worth every penny 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to write 50 characters is ignorant.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controlleer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controler would recomneddwsdwsdwsdasasdfwasdw

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox controller for my son for Christmas and after only 3 months of use, one of the buttons on the right side is stuck making it useless. Best Buy’s return policy had expired. Microsoft is supposedly extending its warranty on these due to many other issues with this controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. As you mention, the limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works. So far…..

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously Had the white one and it broke in 3 months….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for multiple love I’m highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So grippy!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands down the best "pro" quality controller I have used. Lots of controls and the grip in the hands is unmatched!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Robby,

      It's great to hear that Xbox Elite Wireless Controller Series 2 is the best professional controller you've used. Thank you for sharing your thoughts; we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller for hardcore gamers on xbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a huge customizable setting for all kinds of games, I love it so far I Been using it for First person shooter Apex Legends and work’s amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get use 2 can don’t drop controller to many times pieces a fall apart like legos lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Endless customizations with buttons, joysticks and key mapping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it exfept this is our 3rd one because the joy stick stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love great control great shipment love best buy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller out the box was in great condition not sticky buttons or bumbers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller should atlesst come with the paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little getting used to in the beginning. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If hit with my grandson. He loves it. And thanks to Best Buy to have it in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy this again, Recommend this to few friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and shipping!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and was delivered so quick! Will definitely use Best Buy online ordering for future purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great feel but needs better QA

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great but came with minor stick drift out of the box.

    I would recommend this to a friend