Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Great feel but needs better QA
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great but came with minor stick drift out of the box.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Great controller, too much money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my son and he loved it but he didnt pay for it. These shiuld be cheaper and should come with all attachments and case. Won’t buy another.
No, I would not recommend this to a friend Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller best bang for the buck. Only thing wish the nobs didn't fall off as easy.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Love the case. Excellent product. So happy I invested in this item.
I would recommend this to a friendWouldn’t play without this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer in my FPS games. The ability to save 3 different profiles is great because I play multiple games.
I would recommend this to a friendBest Xbox controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels premium. Lots off additional swappable parts as well. Nice carrying case includes. Hard to beat!
I would recommend this to a friendController feels good...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good, has good wait and response. Love the features that it offers. Down side is I only had it 8months before the left joystick suffered from terrible drift. In addition I use it for PC and this could be an issue with my computers signal, but it suffers severally from bluetooth connections, ie missing button presses, delayed registering of button presses, or laggy input.
I would recommend this to a friendNice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feeling controller amazing features only dislike is the paddles on the back are smaller than the first gen but overall nice
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for taking the time to share your thoughts. We are glad you're enjoying the feel of the Xbox Elite Wireless Controller Series 2. Have a great day!
Best,
Kiernan
Xbox Customer Care
Huge upgrade from Series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The construction and build quality is superb. Lifetime gamer had so many different controllers , this by far feels the best while gaming. A+
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade from its predecessor. We're glad that you're a fan of its updated design and durable construction, too. We hope you have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Elite series 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thee best controller ive ever had. The response to commands are top notch
I would recommend this to a friendNeeds more buttons
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference when playing gears. Just have to remind myself there's more buttons.
I would recommend this to a friendGreat for halo!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for the new halo infinite game! Loved the feel of the metal paddles and the rubber grip on the back.
I would recommend this to a friendAnnual breaking controller that costs 3 times more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Costs too much, breaks down too easily, but they have me in a grip because I HAVE to have the back of the controller buttons now. Just get the Best Buy Warranty and get it replaced after a year when it inevitably breaks, so you can buy one every other year than every year.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. The only thing I would change is the inclusion of a medium height thumb stick like the previous version had.
I would recommend this to a friendBest Controller ever manufactured!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you serious SERIOUS about winning on a XBOX this is the only controller you should even consider ! The response , the fedback are unpalleled !
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Definitely an upgrade and must buy.
I would recommend this to a friendXbox series elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Xbox pc and cloud gaming controller out there. This is my main controller.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Really useful and easy to use. Very glad i bought this product
I would recommend this to a friendGreat controller but cheaply made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is amazing. Lots of customizable options. Has a rechargable battery via USB C so that's a plus. My only issue is that it's still a typical Microsoft controller. After 3 months of light usage, both analog sticks were drifting. I had to put a bit of force into the left analog stick in order to register. I suggest getting the best buy replacement plan for this controller.
I would recommend this to a friendColored Core Elite Series 2 is legit!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this colored core Elite Series 2. Game changer for sure 100%
I would recommend this to a friend