Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Super Unreliable Controllers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is possibly the best feeling controller to hold and use, however the durability of these controllers is the worst ive seen. Standard Xbox One controllers tend to last me about 1 year. This controller lasted me around 500 hours before being completely useless with stick drift. That ended up being around 1 year. However the other elites I owned averaged 3-6 months before breaking. That includes one other elite version 2. The quality on these controllers is very low. The Razer Wolverine may be a better secondary option for now. Though many modern controllers have stick drift issues. The controller should not be 200 bucks without figuring a work around or modular option to replace the sticks when they start drifting. I end up burning through the replacement warranties and its not worth it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Thank you for your feedback; your input helps our team in developing the next generation of Xbox devices.
The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Havy Gamer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ia a fast moving controller. Perfect for the heavy gamer.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Button quality
Plagued by unresponsive buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I got the controller that is part of the well known hardware issue with unresponsive buttons. Specially A button for me. Wonder when Microsoft will issue a recall of all the affected controllers. Without those issues this controller was awesome.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the buttons on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Excellent controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back buttons are very well done and RB/LB doesn’t jam when you drop the controller. Also, the back bumpers are very easy to use. Solid 9/10
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that you're happy with the customization features and durable construction of your new Xbox Elite Wireless Controller series 2. Thank you for sharing your experience, and we hope you have a lot of fun playing games with it.
Happy gaming,
Chuck
Xbox Customer Care
Xbox Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far! It’s my first paddle controller, and it’s been amazing.
I would recommend this to a friendNot bad for the pricepoint.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its a solid choice, but not for me. The paddles are too easy to click, you have to hold the controller a certain way. Its also a bit heavy for my tastes, battery is non removable. I would say give this a shot and if you dont like it, then go for the scuf instinct pro.
I would recommend this to a friendFor serious gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent controller especially with tension adjustment now for the sticks! Hopefully the rubber does not fall off quickly for the first series!
I would recommend this to a friendXbox remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control excellent for any war, sports,racing games
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, seems like it has the same issue of the original where the paddles wiggle and feel lose but otherwise it's an excellent improvement.
I would recommend this to a friendGreat remote for adult gamers without kids
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but don’t drop it you’ll lose all the pieces and hats to find. Not kid friendly at all
I would recommend this to a friendPerfect Gamers Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming as esay to maneuver with toggles.
I would recommend this to a friendGreat for an extra edge on FPS games!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller for Fornite and Call of Duty. Amazing configures and play how you want to play!
I would recommend this to a friend- Pros mentioned:Overall performance
xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product is excellent waited 30 days to get it but product is excellent
I would recommend this to a friend Great Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Better than the regular Xbox controllers. Definitely worth the money. Still has room for improvements though.
I would recommend this to a friendLove this controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is very versatile and interchangeable.
I would recommend this to a friendGaming controller
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, especially the back paddles very useful.
I would recommend this to a friendGreat Controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra use of buttons 10:10 would recommend every time
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, feels solid, built right, and has custom leds which is cool
I would recommend this to a friendGot what I ordered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got what I ordered, the only negative it arrived 2 days after promised considering I paid for expedited delivery
I would recommend this to a friendReplacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item to replace the original controller. My son was very happy with the item
I would recommend this to a friend