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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 17,030 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Honestly over this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second controller I’ve had and within 1 month it’s already experiencing: unresponsive Right Bumper, the X button is sticky from time to time, and I’m experience major stick drift on the right stick. Honestly annoying as a lot of the other options are also mediocre at best. It would be nice if Microsoft actually took the time to better the controller somehow. I mean how hard could it be to make a controller worth hundreds of dollars function properly while lasting and being durable?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I started using this control my Multi playing games scores have gone up and better furring accuracy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Made incredibly well compared to other controllers plus works great with android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has all the joints to make your experience easier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should last longer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this controller for just over 7 months now and absolutely loved it. In the last month i have notice the the right bumper is now completely unresponsive. This makes is almost impossible to play any FPS or RPG game. I am able to customize the controller to make a new button but I would rather the controller work the way it is supposed to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jordan,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller. Very good response time and Control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great purchase super sooth and slick easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller bit confusing on programming it as it’s all done through the xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comptroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for person who loves gaming, it is wireless and comes with its own charging station,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I own.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a new controller and a freind reccomended this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming buy in a while!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Playing call of duty with it has been awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar controller. It’s impressive feel and button layout provides faster and smoother action for favorite titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality just a little on the heavy side. Love the hair triggers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful control. very practical and very agile in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good will buy another one if needed haven’t had any problems with it

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t take long at all to develop stick drift. And I’m not even a heavy gamer either. Wouldn’t recommend at that price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller design is already great but this just makes it better.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift after 6 weeks of mild use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the paddles, and I really like the feel of the controller. The stick drift is atrocious, much worse than I've ever had with a controller on any console system. Hoping I can get Microsoft or someone to do something to rectify this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Gaming on this is amazing super easy.

    I would recommend this to a friend