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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 17,030 reviews
  • Rated 5 out of 5 stars

    Grandson loves new controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new controller. Set up was easy an he states he can easily maneuver to compete in games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Button Malfunction early in lifespan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 5 star controller, but even without being dropped or handled poorly, the RB button (right bumper) gave out. It doesnt register when pressed consistently. It works but is intermittent. Some presses register, others dont, so technically it is broken. Thank goodness for the Best Buy protection plan or id be livid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how beautiful it is. Its better then my original

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Step up your game with this controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller but for the price, there is not enough support in the lines of warranty/coverage. I would consider myself a hardcore gamer and after about 6 months, these controllers always seem to deteriorate. My joysticks have drift that I cannot fix by tightening them anymore and I did not get the Geek Squad plan as I didn't have the money at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for first person shooters. Extra triggers give to a slight advantage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I have had! Always had scuf before got to say this is nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best controller I have ever used. The joystick tension and trigger adjustments make a huge difference while playing COD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever used completely changed my game play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Elite 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, although it does NOT come with the paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it every time it might be my 3rd time getting one but the advantage you get from it is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, being able to adjust the tension on the jotsticks are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i have to say is the i really love my controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price, was lower than the other places I've been to. Employees are very Nice and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the elite series Better face buttons than the 1st controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product popinng colors exactly what I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, bad durability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but shoulder buttons break pretty easily. You should buy this with a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality controller, a lot of extra features compared to your basic controller that will set you apart from the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much but I got it on a good deal. Very good product if you can find it on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller until it drifts

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve gone through 2 controllers and both within 6 months now drift...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with your Xbox Elite Wireless Controllers. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if either one of your controllers is still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I love it . Play with best high scores and always good

    I would recommend this to a friend