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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 17,030 reviews
  • Rated 5 out of 5 stars

    Best remote out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite so far. Fast I love the texture and the buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This second-generation controller bests it's predecessor in every way. Added tuning controls make the controller a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, lasted about 3 years before needing replacement. got the geek warranty this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomic controller. Used in conjunction with my PC for gaming. Love it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Form and function , sleek and versatile. The only functional issue I encountered was the camera drifted creating some difficulty playing my game. Cosmetically, the controller was quite nice, with only an issue of the rubber grips coming off after a time. I liked this controller, but for the money I can't justify buying another.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Controller for Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is more responsive than the series one. I would recommend this controller as an upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for recommending that others upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that it's been a responsive performer for you. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, quality product from Microsoft. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this remote is the hair triggers that you can set it to. . Very well done. And a lot smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little expensive, but a good gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a young teenager with expensive taste. He is tough on controllers. He is enjoying this one and it performs accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better controllers for the xbox at a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with a wireless dongle to use on PC but works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great xbox controller for the Xbox One and Series X system. Especially, with the paddle buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Xbox series X it can be a great controller instead of the one that came with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controler there are ATON of features definitely worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    XBOX Elite Controller is TRASH!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox yet again builds a piece of junk! Do not buy these overpriced controllers. They are cheaply made and will need replacing within 3 months. This is my 6th Xbox Elite Controller in 2 years :( The thumbsticks will wear out within months EACH AND EVERY TIME! Not to mention the bumpers and buttons will all have issues as well. Xbox made it so it's very hard to replace the parts yourself. Save your money and buy just a standard controller. If you try to use the warranty to replace or fix your plastic junk of a controller, you will be without it for over 3+ months. DO NOT BUY THIS CONTROLLER!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect because I had another controller for hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my Grandson. He loves gaming. He wears them out quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels very premium for a couple months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller but long term durability issues. 6 months in my right trigger started sticking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's alot better than the first elite like that it comes with the internal battery and charging station all in one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear you are enjoying the upgrade to the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Right Bumper Issues after 3 Months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently the issues with the bumpers failing has not been corrected. After only 3 months of less than 3-hours a day of play my right bumper only intermittently responds to inputs. I have since found out this is a known issue for this product. Without the ability to purchase a protection plan to cover this issue I would not purchase this product and even if there was a protection plan offered that covers this issues I would be hesitant to buy it. If Microsoft corrects this issue I'd probably have rated this product with 5 stars, because excluding this major flaw the controller is great and vast improvement over it's predecessor.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. If your controller is still within the warranty period, we recommend contacting Xbox Support for assistance as soon as possible here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft