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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 702 Showing 14,021-14,040 of 17,030 reviews
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Not what it use to be. Avoid.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Gen 1 Elite Controller, but I am not pleased with this second “improved” iteration. It doesn’t allow for my own batteries, requires charging of the built in (not replaceable) battery. A money grab by Microsoft. Have had this controller 2 months and my A button is already not functioning 100%, the Y button sticks, the joysticks are walking and the battery is requiring charging each day. First generation controller lasted nearly 3 years before it started walking. Do not waste money on this controller for the paddles alone, look for another option that will warranty longer than 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy with discretion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, however, I think even when purchase new these are actually refurbished, because my first controller after few weeks right shoulder button doesn’t work consistently and after a year later I exchange it for new one and this time the left shoulder button doesn’t work consistently… Bad on on Microsoft side.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Unless otherwise noted, this product is sold brand new and are not refurbished.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described. Easy to use. Great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it. Looks great. Pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a best controller according to my 12 years old son! I like the look of it. Pricey for sure but Xmas you know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as my main controller has greatly improved my gameplay in Call of Duty Modern Warfare

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ernie,

      Thank you for sharing how Xbox Elite Wireless Controller Series 2 has given you an edge in Call of Duty: Modern Warfare. We're glad that it's become indispensable for you and hope that you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Son loved it. Was an open box and seemed brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a beast but it does have things that brake easily get protection with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing controller with a great hand feel. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GET REPLACEMENT PLAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller BUT GET THE REPLACEMENT PLAN the stick is known to crap out on these

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Definitely worth purchasing. The build quality was way better than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customizability to a controller. If you have an xbox this is a must grab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of line...recomend to buy........................................................................

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are loving your new Xbox Elite Wireless Controller Series 2 so much we've earned your recommendation! When it comes to choosing the perfect interface for next-generation gaming, you can truly do no better than your new device. We're thrilled to be a beneficial addition to your gaming setup! Thank you for sharing your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X bos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the price kids loved it..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    # WorthIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller does everything I need it to do well worth the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok... not worth the price. Toggles are nice but not necessary. Build quality is no better than a regular controller, it's just heavier. Overall maybe worth like 20-30$ more than a regular controller but not 100$ more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller will not make you better at the games but if you’re already a great player this is a good investment!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jose,

      Thank you for sharing your thoughts. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever the best part is you can set 3 profiles for different games on one controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Elite - great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Had to buy the extended warranty because our first one broke after a couple years.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Ehh...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bummed out. Heard really good things about this controller, at first it worked great. After about 3 weeks the left joystick click stopped working and the X and B buttons started glitching out. I love the features on it though I just wish it was better quality!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The trigger stops a really nice for online shooters.

    I would recommend this to a friend