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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 703 Showing 14,041-14,060 of 17,030 reviews
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It’s awesome. It is easy to use and is very nice for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its preformince is nice for the pice you pay and it is a smooth remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ,Easy to use not heavy ,my second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FPS controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a long term gamepad for either Xbox or PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for competitive gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great to play competitive games. Definitely recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the upgrade to the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Random prolong vibration and stick drift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the button schemes because it wasnt registering any inputs but it was mainly because of the Steam software and by deleting all inputs i fixed it. However i got a more serious issues and that comes down to the wuality control. The vibration motor on the left side works good but the right side sounds very cheap as if it is hitting some piece of plastic. The hair trigger adjustments makes the trigger sound hollow and cheap. Considering the fact youre paying a premium and receiving a poorly made controller is unacceptable. The quality materials they used on the other hand, is superb. Hands down the best controller on all platforms. But the QC is awful. Im going to get an exchange and see if i am going to encounter anything similar. If i get the same results, ill just get my refund and continue using my Switch Pro controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller, but.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great so far. Does not have all the accessories of the elite though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice features, poor quality control.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased two of these controllers, both have had the exact same right bumper issue that has manifested in just a few months of light use. It is packed with lots of nice features, like the stick tension, paddles, adjustable trigger actuation, swappable sticks and pad. however none of this counts for much when fundamental aspects such as pressing a button either doesn't register or registers multiple inputs. I expect much more from such an expensive product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with stuck drift, make sure to call support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only got it for the extra butttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is the joystick options. Wish there were two rounded ones instead of just one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller is RIGHT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this controller has really changed the game for me. Great response time and very little lag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your gameplay has improved thanks to your new Xbox Elite Wireless Controller Series 2! Whether it be its optimized user interface, improved response times, or simply the package as a whole, we're thrilled you have been enjoying your time with your new device. Thank you for taking a few minutes from your day to share your experience! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    STAY AWAY! Multiple defects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY!!! I am now sending in my FOURTH defective controller within a year. Bumper issues appeared after three months on the first two, then left stick stopped working on my third replacement. I received my NEXT replacement today and tested it, only to find that one of the paddles wasn’t working. Avoid at all costs. Just google Xbox Elite 2 lawsuit. It’s not a “small percentage” of controllers that are defective. Terrible build quality. I was charged $100 for a replacement only four months after original purchase. Since then, due to a class-action lawsuit, Microsoft has extended the warrantee and refunded those replacement costs, but they continue sending defective controllers. Could have been a great product, but the quality is garbage. The features and feel are amazing, until 2-4 months after you start using it, and a malfunction renders it useless. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller probably the last controller I will buy unless they make one with haptic feedback in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from the first Gen elite controller Very good for competitive game today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the elite controller is pricey, I have found it useful. It’s my favorite controller, the build quality is top notch!

    I would recommend this to a friend