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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 17,030 reviews
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my pc and it feels really good. Wireless adapter works perfectly with it too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juan,

      Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working with your PC. While it may also connect wirelessly via Bluetooth, we're glad that it performs well using Xbox Wireless Adapter, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Does what you want it to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Elite model with a few extra additions. It still eats batteries quickly, but if you need it you put up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality will continue to buy electronic product for my sons console from best buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cant recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read people controllers were drifting in reviews I figured maybe they were just hard on the controllers or sat on them or something but I've had mine less then a week and used it 3 times at maybe 30 mins each time and placed it in case each time and while going to bathroom with controller on countertop I noticed menus scrolling left rapidly. I returned it today and bought 2 controllers and mamba edition nba2k21 for less then controller alone. Sad thing is controller feels great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a learning curve at first but I really enjoy using this over a regular controller. Much faster response time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller V2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing if you looking to take your game to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son. He said is works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience with the product and the employee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT THE BEST OPTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feel and customizability. Prone to stick drift and LB/RB issues over time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We're happy to hear you are enjoying the comfortable feel and customizable interface of your new Xbox Elite Wireless Controller Series 2. Luckily, the manufacturer's warranty has been extended for one year on this model. For other troubleshooting guidance, we recommend the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband Christmas gift and he really enjoys it. It has great features on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mellie,

      Thanks for sharing your experience. We are happy to hear your husband is enjoying the Xbox Elite Wireless Controller Series 2. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the latest Xbox controller. And the curbside makes it safe this holiday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller just waiting to see if it does as its predecessor and let me down like a healer in a vet dungeon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2 so far. While we don't anticipate you experiencing any issues with it, every new Xbox controller comes with a 90-day limited manufacturer's warranty. If you run into a problem, please feel free to contact Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good, but get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great, and I love the look. Wish it would have a removable back part but it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it’s back in stock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this controller. At first I wasn’t a fan but now I’m glad I brought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Using it on PC and it has a great build quality. Bluetooth works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels lighter than the series one Xbox elite controller. The controller works very well with my pc setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feel nice and is easy to configure and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The xbox application makes it really easy to use and it connects easily to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great build!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good build quality. very sturdy. take your game to a new level. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It works great and very easy to use compared to the standard controller he used to use.

    I would recommend this to a friend