Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
Xbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not be more happier with Best Buy with their products and there customer service
I would recommend this to a friend- Cons mentioned:Button quality
B button is sticking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but the b button is already sticking
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with the B button. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Elite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Comfortable in your hands. Great for any game
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best item I ever bought work well not only with my Xbox but with my iPad
I would recommend this to a friendFaulty left stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller, but left stick drifts on its own. Need to go to store and have them exchange item
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved that first one but this controller is a big upgrade from the last one.
I would recommend this to a friendGreat gift for gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my grown son. He loves it so I am happy with purchase.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a birthday gift for my husband. He says he likes it and it’s a little improved from the first model.
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for the one our plumber stole, smh. Works great & hubby is happy.
I would recommend this to a friendGet it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels so sturdy! Its worth buying it. Especially with its dialing triggers.
I would recommend this to a friendGreat Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal , would be nice to buy extra accessories too.
I would recommend this to a friendThis is the best controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great. The features are great and make gaming so much easier. Would recommend this to any gamers
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing that Xbox Elite Wireless Controller Series 2 has made gaming easier for you. We're glad that you recommend it to other gamers and we hope you continue to have a lot of fun with it.
Happy gaming,
Chuck
Xbox Customer Care
Unreal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best control on planet earth , took me by suprise.
I would recommend this to a friendHand grips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller but thought the grips were different since my first elite the rubber came off.
I would recommend this to a friendGood!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a sleek design. Definitely an upgrade from the regular controllers. It is worth the buy for sure!
I would recommend this to a friendWorst customer service ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.
No, I would not recommend this to a friendGame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the bells and whistles super fast easy to hold
I would recommend this to a friend- Cons mentioned:Stick drift
Poor quality for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Major quality issues persist. For a $180 controller these should be lasting at least longer than the normal $60 xbox controllers. Started out with returning multiple for out of the box malfunctioning parts. Finally got one in my hands that worked. After a few months of use ran into issues with the LB button registering multiple clicks. Then later on the stick drift came. Poor quality from Microsoft with this controller. Not worth your money.
No, I would not recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love love love this controller.. jump shot and drop shot with ease.
I would recommend this to a friendxbox controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best controller I have ever used. With a lot of customability
I would recommend this to a friend