Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality, Stick drift
Rt Thumb Stick and B button Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the controller initially but with in a few days of moderate use playing CoD; the right thumb stick would drift to the left during game play and the B button would randomly not respond to inputs
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality, Stick drift
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return 2 due to poor quality definitely not worth 200 dollars stick drift out of the box loose buttons
No, I would not recommend this to a friend Best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever fast acting and accurate, you will dominate with this controller
I would recommend this to a friendWheels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and son love this controller. It has so many features.
I would recommend this to a friendGamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Myuson is so happy for this remote. He is a big gamer and take pride in his products.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller easy to use.the buttons don't get stuck and great for shooters like COD Fortnite
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing it’s not worth it unless you are rich and have enough money to buy one each two or three months that’s how long it usually lasts until it stops functioning properly,it’s the best controller when it works well but it just breaks too fast I hope the build quality gets better
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted. Can cause corns on the fingers. Be careful.
I would recommend this to a friendElite Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time which was great, controller overall is good I was just unlucky and got a defective one. Highly recommend that you get the warranty if you can’t get that, make sure to register the controller on Microsoft’s website so that if you have issues you can send it in for repairs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't done so already, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved my gaming so much more. Button lagged a little, Xbox exchange it
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great , my son loves the action /its has improved his gaming
I would recommend this to a friendSometimes Base is best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll just stick with the regular Xbox controller. This over complicated engineering disaster has been wanting to throw it across the room like a Nintendo controller.
No, I would not recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is a bit heavy but works great and makes gaming easier
I would recommend this to a friendMust have controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller for the Xbox X and it pairs very easily.
I would recommend this to a friend- Cons mentioned:Button quality
Used for only one month..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for only one month and it has already broken. One of the paddle buttons now makes a loud click and the up on the d- pad also makes a louder then normal click sound.. but other then that it’s a really good controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
The edge you need in fps games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve ever bought . Little bit of a learning curve if your coming from a regular Xbox controller but once’s you get it down it’s hard to go back . Really gives you and advantage
I would recommend this to a friend Wireless Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is nice. There seems to be a drifting problem with the joysticks and for the price of this controller that is a bit of a disappointment.
I would recommend this to a friendElite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and I love the case and wireless charger
I would recommend this to a friendKey to success
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much required for console players going against computer people.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Phil,
Your new Xbox Elite Wireless Controller Series 2 has been designed to give our players every advantage when it comes to next-generation gaming. We're thrilled you've been enjoying the precision and in-game dexterity it hosts! We're excited to hear you think it's a must-have. We're happy you love it! Thank you for sharing your thoughts. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
Great for FPS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great add to my Xbox series x. Has helped me improve my cod skills.
I would recommend this to a friend