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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, impressive battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the long-term durability of the buttons and the potential for stick drift. Additionally, while many appreciate the design, some find the premium price point and specific bumper functionality to be areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 17,030 reviews
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and realy solid. I use it on pc and love it. Appreciate the use of usb c as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I would definitely be interested in buying another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for shooters games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very nice and being able to change pads in the back is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controler all the adjustments make a big difference in my game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Control to Improve Game Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, so many variations of buttons, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft X Box Series X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, easy to use. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller especially for fps. Will pay for itself with it being rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy in my hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase I have ever done. It is quality equipment and I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best xbox controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, customizable, and feels durable. Great controller and works with my PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2! It’s great to hear that it’s working well for you. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Faulty Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons don't always register upon pressing them, if it worked it would be the best controller but sadly you should pass on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My son loves it and I don’t have to buy batteries everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Shopping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product, always happy shopping at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a reward for him being number 1 in school and he totally loved it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marie,

      We're delighted that your son is loving his new Xbox Elite Wireless Controller Series 2. It sounds like a wonderful gift for him, and we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are hard into gaming this controller is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it one i updated on the xbox accessories app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one more then ther series 1 way better and feel too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series 2 elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever used nice grips on the controller.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes very much he says the bottoms are good and strong when he is playing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just as bad as the first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this the day in came out in November. RB stopped working in June. My friend's RB also stopped working around that time. Controller was out of stock for a long time until today when I finally got my chance to return it. Does my Geek Squad warranty continue for the entire two years I paid for? NO, it does not. Guess I'll have to purchase a new warranty then...oh, now it's $59.99 instead of $39.99? Wonder why? Maybe because I've had to return 4 or 5 of these "elite" controllers. They're just as fragile as the normal ones this has proven not to be a good investment. Did not purchase warranty this is the last one of these for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built. A lot better than the Elite 1. I would recommend them to everyone. I love them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for the recommendation! We're glad that you're a fan of your new Xbox Elite Wireless Controller Series 2 and how well built it is. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft