Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17033 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical issues and the premium price point, many still consider it a highly effective gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 17,032 reviews
  • Rated 5 out of 5 stars

    Love The Customation!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with very solid build and design!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be its comfortable design and optimized user interface, or more simply the in-game control and precision it offers, we're excited to hear you have been enjoying your time with your new Xbox Elite Wireless Controller Series 2. It's the perfect companion for next-generation gaming, no matter which titles you engage. We're glad you are pleased with your purchase! Thank you for sharing your feedback with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much it's very easy to use!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether it be the optimized performance it hosts, or simply its ease-of-use, we're excited to be a beneficial addition to your home gaming setup. We're happy you love it! We're proud of the package we've put together, and are glad you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cool gadget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool joystick to play shooting and sports games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Very easy and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox contr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great to use, the under button take some time to get use to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice when it works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller to be able to keep up with mouse and keyboard players. Got the controller was blown away with it. Now 20 days after receiving it the left joystick doesn’t work right (delays, get stuck scrolling) the right joy stick has creep in it and it’s not the sensitivity checked all that. Bought the 2 year geek squad to protect or fix the $200 controller and when I called and asked they told me the best they could do was store credit. I would love to just exchange mine and hope it was a faulty make but don’t have that option. You would think for $200 it would last longer than 3 weeks and no it hasn’t been stalled or dropped or anything else just seems to be bad/thin wires that are going out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. If it's not possible to exchange the controller through Best Buy, Xbox Support may be able to help! We recommend reaching out to Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth worth the price definitely well made for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth the money if you’re a serious gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controlled

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love all the adjustments I can make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product definitely would recommend will be satisfied

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts. We are happy to hear you would recommend the Xbox Elite Wireless Controller Series 2. We hope you continue to enjoy it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature that really makes this controller great is the stick tension

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX elite S2 Controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded since my old one die. Controller feel greats! no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product arrived in excellent everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my son he absolutely loves it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier he loves it! We're proud of the experience hosted by your new Xbox Elite Wireless Controller Series 2, and the customizable interface and performance it provides our users. We're thrilled your son is enjoying their time with it! Thank you for taking a minute to share your story with the community. We appreciate it! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Great until it's not..

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement coming from series one. Fits better in your hands. I would give it a 5 star but it started drifting 2 months after I got it. I'm sending it to Microsoft today for service. If you buy this, get the Best Buy service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller bang for your buck

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lasted 2 years until bumpers dont respond anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller easy to manipulate .I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get a new one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working for some unknown reason, glad I had the warranty!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Misleading Description

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advertised as open box excellent which said original packaging and no damage. Controller came with no packaging, had horrible stick drift and a large slit on the grip of the controller. Terribly disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for custom gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very Ergonomic. Love Hair triggers for easier gaming.

    I would recommend this to a friend