Customer Ratings & Reviews
- Model:
- EP2-74431
- |
- SKU:
- 6678579
Customer reviews
Rating 4.4 out of 5 stars with 17033 reviews
(17,033 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical issues and the premium price point, many still consider it a highly effective gaming accessory.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Xbox Elite Series 2 Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best console controller I have ever used. No complaints.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
I love this idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an Xbox this is a great item to have Great item oh
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Good controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issue with it yet and really steps up the game
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Poor trigger life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to used the protection 3 times already because the triggers keep getting stuck specially the one on the left don't know why
This review is from Microsoft - Elite Series 2 Core Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Blue
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller compared to the Xbox controller elite 1.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Nightmare experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several premium controllers, for both xbox and playstation, and had 3 different elite series 1 controllers. So I was excited to finally upgrade to the series 2. However, I noticed that the right trigger started "creaking" when using the trigger stops after only a few days of use. Not ideal, but that's why I bought the geek squad protection plan - I heard it was great. But, when I tried to arrange service, I needed to make an appointment (understandable, with the pandemic) and it was almost 3 weeks out, and only available at stores farther away. And during days when I wasn't available. Not wanting to wait that long, I decided to take advantage of microsoft's own warranty, boxed it up, sent it back, and just now got the replacement. Only to have the SAME ISSUE happen within an hour. It's now on the way to microsoft again, since Geek Squad is still 3 weeks out for service. Microsoft's warranty is good until October in my case and all I can do is hope that I'll get a working unit by then. I'd return it, but of course now I'm outside the return window. To be clear, it's the product that's the problem, not the service. I understand the decreased operations with the state of the world right now, I just don't like spending $180 ($220 with the 2 year service) for a product that I'm able to use 3 days in a 5 week period.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
New Defective Returned...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new out of the box, and the right bumper button works inconsistently! Enough said. I will add that it looks and feels great in your hands, but so does my other Xbox controller, which I can charge on a Microstand charging stand on my desk, which looks great. This controller charges with a USB-C charging cable or in the carrying case. Either option is not as elegant as the stand I place the charger on, and it looks great. Also, the batteries are built-in and, over time, will need to be replaced, unlike other options that have access to the batteries. I knew about the reported issues with this controller but hoped these might have been correct but in my case, it doesn't seem so. Disappointed and returned.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Update to the original!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update to the original! Especially the internal battery pack.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 2 out of 5 stars
Rubber grips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber grips on this control will peel off over time. This is a known issue that has affected both iterations of this control. Be aware of this potential problem before purchasing.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for a couple months now , no issues and works great
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice controller improved my gameplay on fps games!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
My son loves it...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas and he loves it.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really amazing product. Really happy with my purchase.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
We are so happy that you are happy with the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Rated 5 out of 5 stars
Wow what a great controller!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grips wireless charging and ready for the new xbox!!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
elite 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.... elite 2 with improved bumpers that don't break like the 1
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Best remote I’ve owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best remote I’ve owned, very fancy and worth the price.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Way better than the 1st version!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighter and a little smaller feels great in the hand. GREATNESS!!
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I buy this controller, the first time it was always disconnecting wirelessly. This time the battery doesn’t even work so it has to be connected at all times. Other then that it’s an amazing controller and you feel the quality.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Isaac,
We're sorry that there's an issue with the internal battery in your new Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
great controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i like this controller very much, the quality is exelent.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank to this controller my gaming section improved.
This review is from Microsoft - XBOX Elite Series 2 Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing this with us. We are glad to hear that the Xbox Elite Series 2 Controller is enhancing your gameplay.
Happy Gaming,
Katie
Xbox Customer Care




