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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17033 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical issues and the premium price point, many still consider it a highly effective gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 17,033 reviews
  • Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console controller I have ever used. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an Xbox this is a great item to have Great item oh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issue with it yet and really steps up the game

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor trigger life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to used the protection 3 times already because the triggers keep getting stuck specially the one on the left don't know why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller compared to the Xbox controller elite 1.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several premium controllers, for both xbox and playstation, and had 3 different elite series 1 controllers. So I was excited to finally upgrade to the series 2. However, I noticed that the right trigger started "creaking" when using the trigger stops after only a few days of use. Not ideal, but that's why I bought the geek squad protection plan - I heard it was great. But, when I tried to arrange service, I needed to make an appointment (understandable, with the pandemic) and it was almost 3 weeks out, and only available at stores farther away. And during days when I wasn't available. Not wanting to wait that long, I decided to take advantage of microsoft's own warranty, boxed it up, sent it back, and just now got the replacement. Only to have the SAME ISSUE happen within an hour. It's now on the way to microsoft again, since Geek Squad is still 3 weeks out for service. Microsoft's warranty is good until October in my case and all I can do is hope that I'll get a working unit by then. I'd return it, but of course now I'm outside the return window. To be clear, it's the product that's the problem, not the service. I understand the decreased operations with the state of the world right now, I just don't like spending $180 ($220 with the 2 year service) for a product that I'm able to use 3 days in a 5 week period.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Defective Returned...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box, and the right bumper button works inconsistently! Enough said. I will add that it looks and feels great in your hands, but so does my other Xbox controller, which I can charge on a Microstand charging stand on my desk, which looks great. This controller charges with a USB-C charging cable or in the carrying case. Either option is not as elegant as the stand I place the charger on, and it looks great. Also, the batteries are built-in and, over time, will need to be replaced, unlike other options that have access to the batteries. I knew about the reported issues with this controller but hoped these might have been correct but in my case, it doesn't seem so. Disappointed and returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Update to the original!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the original! Especially the internal battery pack.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Rubber grips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber grips on this control will peel off over time. This is a known issue that has affected both iterations of this control. Be aware of this potential problem before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a couple months now , no issues and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller improved my gameplay on fps games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing product. Really happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi John,

      We are so happy that you are happy with the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wow what a great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grips wireless charging and ready for the new xbox!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... elite 2 with improved bumpers that don't break like the 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote I’ve owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote I’ve owned, very fancy and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than the 1st version!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter and a little smaller feels great in the hand. GREATNESS!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy this controller, the first time it was always disconnecting wirelessly. This time the battery doesn’t even work so it has to be connected at all times. Other then that it’s an amazing controller and you feel the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this controller very much, the quality is exelent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank to this controller my gaming section improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are glad to hear that the Xbox Elite Series 2 Controller is enhancing your gameplay.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft