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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 17033 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical issues and the premium price point, many still consider it a highly effective gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 17,033 reviews
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    toddler controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned the first day lot of battery but super uncomforble in the hand. is for toddler hands

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fair purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the controller was brand new works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controlle is already broken.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The B button on the controller is already broke which is crazy. Now i have to go get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller easy buttons very smooth to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good competitive controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its smooth, great and a really good competitive controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three of these and they all suck I do not recommend buying this at all. The stick drift is bad if you play FPS is or anything that is heavy on the left stick.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ricky,

      We're sorry that there is an issue with the left thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Xbox elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend the elite series 2 controller, everytime I get it, it has stick drift

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in pristine shape. and so far works great. no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son got this for Christmas. He likes it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Nah, not it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price.. I've had multiple break on me. Nothing worse than a 100 burger on shipment and the stick starts drifting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift for my boyfriend and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my adult son for his birthday.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was extremely happy. His dog ate his old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joystick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart product Cold be a better price easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Great controller and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my gaming, love it for cod. will recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look and feel over wireless play!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful feel good controller but only works connected to my Samsung oled with Xbox ultimate.Doesn’t work wirelessly. I returned and replaced and still the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Very smooth and precise

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd elite controller. This one came out of the box with the A button sticking. Bought it in February, opened it today. Glad I bought a protection plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not built like the 1st gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is always the best. However, this remote lasted me only like 3 months and had to return it to the store for a warranty exchange that cost me 60.00 bucks. They are not built like they use to. Buy the insurance.

    No, I would not recommend this to a friend