Customer Ratings & Reviews

Son says it’s a game changer. He likes that you can customize the buttons and he likes the paddles

The sense of touch is great, also is the material and controlling. However, I still need to buy an extra adapter to connect the controller, which is a little ridiculous since it is a 180 dollars product.

Stick drift right off the bat, also if you press the right thumb stick hard the controller disconnects completely from my Xbox. 1/10 in quality. I thankfully bought the Best Buy warrant I just haven’t had time to bring it back in. But it’s hot garbage in the quality department.

It does its job but didn't last long. This controller has never even lasted a year before falling apart.

I had the controller for 4 months before the left trigger stopped fully depressing. Microsoft was horrible to work with when trying to fix my controller.

I recently picked up the Elite Series 2 open box. The listing said it was in "Excellent" condition. Upon arrival the guy ringing me up opens the box to type serials numbers and when he opens it the whole case and controller REEKS of cigarettes. I think no worries ill lysol it down and air it out. Also, all the thumbsitcks are basically smoothed out showing a decent amount of wear and tear. More like good or fair condition, not excellent. Then the cherry on top. I get home and test the controller using the xbox accessories app. The right bumper doesnt work.... Are yall even testing your devices or giving them a quick wipe down? This is an abysmal listing and the second controller thats been listed as "excellent" but has been trashed with use. Im tempted to do a charge back for false advertising and i definitely wont be purchasing ANYTHING open box from Best Buy. The only thing this store is good for, is picking up NEW Samsung devices.

It's a little heavy but it's built so much better than Scuf or any other controllers out there. I love this controller

Overpriced and overrated. It comes with a nice case and has a nice comfortable design but also has terrible functionality. The buttons aren’t always responsive and usually have to be pressed hard enough to register. No light tapping. I don’t play FPS games so the back buttons were useless to me. Taking this back for a refund.

X button had issues. Love the rubberized wrap around grip but returned.

If you dont want paddles and a charging station its completely fine and Worth it over the elite 2

Worst controller I have ever purchased. I have sent it in to Microsoft due to connectivity issue. It was sent back fixed. Now it is doing it again. I can't return it to Best Buy do to a glitch in their system. We purchased the yearly protection plan and due to this glitch they won't fix or replace.

It coo, but not dat coo. But it ight yall know what im sayin.

I’ve already had to ship of the controller for a replacement due to a sticky right bumper. Microsoft did replace it but I had to send the controller back first and wait for a replacement.

It's hit or miss with these you either get a decent one or one with a flaw. Don't get me wrong it's a really nice controller but the not really reliable to a extent.

I've gone through 3 of these controllers and they all worked great for awhile, but then bumper issues started. Always buy the protection plan!!!!

Whether you get the elite or a standard controller expect something to be wrong with it the minute you take it out of the box. Over the past year I had to return 12 controllers from various retailers because there was some manufacture defect with it. Whether it was a button not registering a input or a analog stick drifting you will probably notice it right out of the box or within a few weeks of owning one and the elite 2 is no exception. You have been warned future buyers.

I really liked the design of the controller and the grips feel really comfortable, overall a really great controller

Love this controller however I am on my third elite series controller. The past two had bumper issues and my third had stick drift issues.

The controller got stuck drift within 4 months of having it. Pretty awful for this expensive of a product

The quality was apparent as soon as it was taken out of the package. Just wish the stock controllers were this nice.