Customer Ratings & Reviews

I have to bring this controller back for return. However the left thumb stick sticks...150 bucks and the controller sticks. I think i should get paid 150 for deciding to buy with this product.

Works great ,like features and fact that parts can be easily replaced

Stick Drift for $175? What a deal! Better to use the OEM controller

Ordered this controller it when first came out one of the rear paddles just doesn’t register when pressed that one paddle worked when it wanted to, ended up returning and ordered a new one that I’m waiting for again. Software on the controller is a big improvement over the original. Tigger locks can register full pull while locked. The app is easier to set up the controller. Also has 3 profiles plus default.

This controller is a cool idea, but falls apart dispite beefy manufacturing. Normal controllers are just about as durable.

The employees and I went through over 10 used elite controllers to find the right one. Every single used item was mislabeled by best buys geek squad. Great conditions where poor condition and poor conditions where great conditions. Some smelt of cigaretts, others missing cables and buttons. Finally we found a good condition one, free of noticable defects it was missing the cable and a paddle shifter the employee said not to worry and took one of the cables and shifters from the terrible condition items saying he had to send them back anyways. After 30+ minutes of finding the right one i take it home, plug it in, and the right trigger didn’t work. It was rough, 10 out of 10 employee. 0 out if 10 product.

Its good when it works. After a while the controller starts to break apart from the back and have various other problems. Not as good as they use to be.

Left trigger didn't work correctly. Buying and return process was easy enough.

I have bought two of these. Hands down the most comfortable controller out there. My complaint is that previous one didn’t last that long. A couple of bumber buttons wore out. Same thing happened to me with series one too. Wish there was a better quality controller with the same great feel

Better to get a used og elite for better quality in feel and the accessories.

Best controller I've used for my series X by far. Definite bump up from the standard.

Picked this up while my original elite 2 was in for repairs. Haven't put it down since.

I love the xbox Elite 2!! The best for my xbox!!!!

Second elite remote i have bought and probably the last.

Love this controller. It feels so much better than a normal controller and the paddles/trigger lock options are nice. HOWEVER, I have gone through 2 of these now. The left bumper keeps breaking and losing sensitivity. ALWAYS the left bumper. Hope they fix this flaw.

The worst experience ever with this controller man. I’m fed up already. Have purchased four and they were all defective out of the box. From bumper issues to stick drift not worth the price for the hassle.

$180 brand new out of the box and it has crazy stick drift. The first one I ordered the A button worked every clicks and now this. Im going back to my razor wolverine

Multiple buttons worn out and won't play properly in games, rubber loose, wrong backpedals. Definitely shouldn't have been marked as the condition it was. I was better off with my 5 year old controller with stick drift. However, could have just been a bad egg in the batch.

Came safe and fast and im loving it starting now, thanks best buy

Bought this in 9/17/20 and on 10/22/20 I have left stick drift. SMH Microsoft I cant be buying $60 warranty every month. I consider myself a casual and average gamer. I play battle royale once every couple of days and for maybe 3-5 hours at a time. Unacceptable *Note the microsoft only offers 30 manufacturers warranty. You need the best buy warranty if you are going to get this