Customer Ratings & Reviews

terrible do not recommend. already has stick drift after a few months of using also randomly reloads when i'm playing mw2 and the 'mouse click triggers are horrible and dont always work when you pull them

yay it work good and cool case with fun toys i liked

Its been a joy to experiment with and love how long the battery lasts

W controller it works really well i woukd definitly recommend it 10/10

I wanted nothing more than to love this controller, it was very useful and made my gaming experince much better. The paddles helped me complete Elden Ring but the darn thing broke 4 months into using it.

amazing at everything until its not build quality is a big issue that comes with major quirks

Ok seems to break really fast and extremely fragile

This is my 3rd "Open Box-Excellent" item I've bought from BestBuy. The first one (a DJI gimbal) was missing one non-critical piece but otherwise was nice. The last two (including this controller) were terrible and I returned. Although this item was supposedly "Excellent" condition, it came with MANY marks and scuffs all over it, the thumbsticks were clearly worn out, it looked like my 13 year old had played with it for the last 6-8 months. Poor condition. I returned it the same day and it will be my last time buying open box from Best Buy. Do they even look at the items before labeling them excellent? I rebought brand new and the item is a great product but DO NOT BUY OPEN BOX.

Solid controller. Not sure I like the built in battery. But it works.

Honestly its worth the purchase and it feels like its built to last

Really cool controller and exactly what my son wanted. He loves it.

I loved the feel of this controller, the case, and charging solution. It felt like quality in every way possible. However, within a week the controller started loosing connection... alot. I read other reviews, saw all of the other complaints on this frequent issue and decided that I would rather wait on the new console launch(series x). I wanted it to work, but I would rather not gamble my my money on an unstable product.

horrible controller. you’d think that it would be better for games but being a fps player you’ll notice how weird the joysticks feel. to get the right input you need to push hard than usual completely ruining how responsive a controller should be.

This controller is exactly like the black elite series 2 controller only difference is there isn't the extra buttons that you get with the black elite controller and of course this one is white. I expect this controller to do the same thing as my black controller with the RB button where it won't register the click.

Great controller. Xbox is awesome!!! Love the rechargeable battery.

He says it is awesome and enjoys the customizations of the controls.

Bought this controller 3 different times and all 3 had stick drift idk if it was just a coincidence but it was unusable for the most part

I had it for a few months but the back paddles broke after a month and the left bumper is sticking. For the price I expected better

Controller has sticking buttons and didnt come with all the parts.

I returned 2 of these that I bought IN STORE BRAND NEW and BOTH CAME DEFECTIVE straight out of the box. I didn't even got to really use them. The first one had an issue with the profile light 1 would not come up at all. Second one the p3 back pallet button would not work unless pressed really hard. On the second one I noticed the paddle issue right away because all the other ones make a clicking sound but the P3 would not. P4 was a bit strange too but it was working but I could tell that it was going to fail pretty fast. I recorded the unboxing and straight out of the box even 1 of the thumbstick was dirty. Keep in mind that both where SEALED and PAID FULL PRICE. I feel like Microsoft is re-packaging refurbished controllers as BRAND NEW when they are really not.