Customer Ratings & Reviews
- Model:
- EP2-74431
- SKU:
- 6678579
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, battery life, and extensive customization options offered by this controller. Users frequently highlight the comfortable grip, balanced weight, and high-quality feel during gameplay. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical issues and the premium price point, many still consider it a highly effective gaming accessory.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Never worth the money.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift within the first two days of use. Like every Xbox controller made by Microsoft.
No, I would not recommend this to a friend Series elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is great when it was working properly. But after 1 month of daily use. The controller got massive joystick drift.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boyfriend loves his new controller obbbbbssesed totally recommend
I would recommend this to a friend Nice controller .. but drift issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great but… after 2 years of hands on use and i am having erratic controller movement and drifting of the controls. Microsoft is not helpful and very disappointed when spending $180 on game controller that just lasted only a couple year of light use. i cant recommend it.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Great Controller but horrible quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my 5th controller now. Microsoft keeps replacing them under manufacturer warranty. Takes 2 weeks every time. 1st was sent back for stick drift. 2nd was sent back for stick drift. 3rd was sent back for faulty RB. 4th was sent back for faulty LB. 5th is working well so far (3 months of use). Only buy with extended warranty.
No, I would not recommend this to a friend OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good in the hands, but quality control is lacking. The right joy stick gets stuck when moved to the right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second elite controller. Works just like advertised.
I would recommend this to a friend A bit heavy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Controller a lot heavier than my aim custom controller. I had to return it.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Quality issues
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.r1 Button is not responsive. This controller had less overall lifetime value than other controllers I own. This is very disappointing for the price point
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Good xbox control for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control is really good i recommend to everyone for gaming pc
I would recommend this to a friend Fast and Responsive Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in my hands and Fast Response for wireless PC Gaming.
I would recommend this to a friend- Pros mentioned:Overall performance
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, love it. Took awhile to get but I finally got one.
I would recommend this to a friend - Pros mentioned:Customization
Great controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, customization is great for my gaming needs
I would recommend this to a friend They break
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know of a better controller, but these break too often. Awfully expensive to replace, wish I'd bought the protection.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Robin,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
grandson loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a gift. my grandson loved it and said just what he wants
I would recommend this to a friend - Cons mentioned:Button quality
this is a must but breaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crazy how u have to get the geek squad warranty bc microsoft is trash
I would recommend this to a friend Not design to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left d pad stopped working,had the controller for a month to two
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second elite controller. Both drifted very quick. Switched to gamesir pro and never going back.
No, I would not recommend this to a friend- Cons mentioned:Price
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is awesome even though it’s pricey its well worth it
I would recommend this to a friend Amazing controller
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its and amazing controller nice feeling on hands unfortunately it has mechanical issues probably the design
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care