Customer Ratings & Reviews

Right bumper did not work. Couldn't get full use out of it.

Haven’t had the controller for a year and it’s already drifting smh

Overall this is a great controller. However, I’m so upset because for one it’s out of stock everywhere. Took forever to track this down. Plus, I open the box and my controller is missing two thumb sticks. Like what??? It’s brand new! How can this be? Will possibly return! I’m contacting Microsoft!

Garbage. Returned. Right out of the box the right joystick did not work. I loved the feel and the weight but when spending almost 200 dollars on a controller, it should be as trusty as the original Xbox one controller my toddler has thrown all over my house for the last four years.

Ok. Not very customizable though. If you want simple.

Good but not as good as first gen elite control. Like the feel and trigger controls better on this one.

I would have given it 5 stars, but the right trigger is a little noisy...

Didn't come out good the first time, joysticks had major drift. Had to return for another one. So far so good.

On my 2nd series 2 elite controller. Returned the 1st with geek squad replacement due to buttons going bad. LB already out on replacement. Will send to Microsoft for repair but then selling. Not messing with this expensive brick anymore.

These controllers are great when they work. On the other hand, they wear out and break pretty easily which is the downside. The Geek Squad protection is a must have when purchasing this product, unfortunately.

Left stick drift and RB not registering within a week. I only bought the controller because it was on sale. If you’re gaming on Xbox just buy a battlebeaver instead. It’s worth the wait. If you’re on PC the ps5 controller is the best.

I like the series 1 better. too expensive for the left stick to malfunction within a couple months

After 1 month of use this controller no longer functions properly. The thumbsticks stick and make ALL games unusable and neither Xbox or Best Buy will take it back. I could have purchased two controllers for the price of this and will do so next time. If you are going to buy this MAKE SURE that you get the coverage so it can be replaced, I guess the joke is on me for assuming a $150 controller would work longer than 1 month.

It worked alright for almost a month, then broke down. The button on left is but functional.

Ive returned 5 of these. Either stick drift or buttons get stuck. I mainly play rocket league or apex

Had to exchange because for whatever reason the back paddles weren’t included so that’s an L. I get like all the extra thumb sticks and stuff but no paddles?!? Really Microsoft

I’m on my fifth or sixth model by now. It doesn’t hold up to playing competitively. The dead zones will rise, and bumpers will begin to fail resulting in double or non-existent presses.

Was not delivered with all parts listed. Was listed in excellent condition but buttons weren't functional in addition to missing parts as stated.

So I got one of the open box deals and picked Excellent out of the good fair excellent nothing supposed to be missing pretty much new got it opened it up right away it’s missing the pedals no charging cord looked like someone got finished eating and using the controller crumbs in the case and oh the front left bumper was broke whoever excepted that return needs a talkin too

I think its a quality controller. One of the buttons "sticks" when you press it. It happened right out of the box, so that was discouraging. Best Buy offers geek squad but they say I have to get it looked at but our city is landlocked and I can't travel to a local best buy. Pretty discouraging on both ends. Poor product and poor service.