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Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 16,888 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller, Not So Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's the best-feeling controller you've ever owned as well. We hope you get a lot of use out of it, including after the launch of Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market, just make sure to get warranty in case of stick drif or other issues since the controllers aren't cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought this for my shooting games Call of Duty and Destiny. I would recommend configuring the controller through the Xbox accessories tab whenever you make adjustments on the controller itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller will buy again if it does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the gaming market hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband gets constant stick drift with his controller! This one is so great because he just needs to replace the piece instead of the whole controller. I recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Super smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels so comfortable in my hands when playing it’s a huge step up from a basic controller and how you can customize is awesome i definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get controller just can't recommend it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying elite controller for any gaming system The problem I have with this controller is they put this rubber grip on there but it comes off on the edges I've only had this controller 6 months for the price I spent on it I shouldn't have these issues until they fix the glue issue I do not recommend buying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Don't waste your money or time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, buttons breaking from simple use (triggers and peices rattling) all the common issues from a classic xbox controller but in a more expensive package. Go buy a scuff controller with Hall Effect joysticks and mechanical buttons instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    A must for serious gamers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a must for anyone serious about gaming. Made with much higher quality parts than the standard controller. You can feel the weight. The additional paddle controls make it great for adding a jump button so you don't have to take your thumb off the air stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller, very versatile to your needs, and doesnt feel cheap either.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in your hands. Battery lasts for well over a week of gaming daily. I initially purchased a cheap knockoff but returned them almost immediately. It is worth the extra money.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, stick drift is still a slight problem but the paddles are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for PC.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very customizable. Being able to leave it in the case to charge and transport is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box and value couldn’t be beat with the sale that was on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Worth the purchase, if you need a new controller or an extra this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller get a warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It looks and feels like a quality piece of kit. Sadly as good as it is I find it breaks often. Definitely recommend getting a replacement warranty on this controller. I expect a controller to fail eventually but this thing always has a failure within a year. I’m by no means hard on my controller either I in fact take great care of my stuff. For nearly $200 I’d like this thing to not have a back button that fails to register after 6 months of use. I still rate it high because it is arguably one of the best controllers ever made but it seems they cheaped out on some components.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Well worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, wireless charging is amazing, and the comfort of the grips makes the controller that much better. It is much lighter than the previous elite controllers and also offers 3 user profile settings. Easy to remove paddles and improved trigger adjustments. Well worth the price!

    I would recommend this to a friend