Customer Ratings & Reviews

awesome product. Unbelievable quality and I definitely recommend.

Awesome deal on a great product the membership pays for it's self

Best controller. 200 well sent. Just got another one.

Great controller all around - grippy texture, mappable buttons and paddles - and I always like using the long thumb stick on the left side and shorter one on the right

I be always loved xbox and i thoroughly enjoy the Elite series 2

One of the best controllers I've ever used. Got a little over 20 months, and over 1000 hours worth of intense gaming before signs of stick drift. nice and hefty and feels like its a controller worth almost $200. The features like back paddles and trigger stops are a God-send, and are great for competitive and casual gaming. Worth its weight and if you play everyday or just a weekend gamer its worth it if you give it some love.

I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

Love the black/white look. Matches everything else I have. Great customizable controller. Some people complain about weight. But it is just fine.

When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

Great remote, use it for both my console and PC gaming. Feels great in the hand, weight is just right.

Love this controller use it everyday. Just make sure you don’t drop it.

I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

love it, works great, no issues with connectivity or buttons, and the textured grips make it more comfortable than the standard controllers

Excellent controller. Highly recommend. It goes on sale often and is worth the price. This is our second controller. We have had the other one for more than a year with no issues. It is responsive and versatile. The ability to remove the joysticks to clean is helpful, and charging the controller instead of constantly replacing batteries is a huge plus.

This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

Great controller. A lot of customization and features. The only issue is the analog sticks. They will eventually get stick drift unfortunately.

Love the controller, make sure you get the extended warranty. Eric drift and connectivity issues occur after the first year. This is now my fifth controller.

The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly