Customer Ratings & Reviews

You can notice the durability between this and a regular remote

This controller and with the membership you will never have to deal with a broken controller again with the warranty and just the way it built! Great investMent

Nice buy , game play is more responsive and the customizable psd are nice. Love that it is rechargeable

Awesome was a great gift, my daughter is enjoying it

A great controller if you like to change configuration for different games and I also like the weight of it.

Purchased this because the regular Xbox buttons are too loud. A very comfortable controller and gaming experience

Very very good controller makes me want to hop on my game and not live my life.

Great controller. Built great. I was having stick drift and this controller saved the day with quick Best Buy shipping.

Best controller ever! I have tried different controllers but this one is the best

So I LOVE the elite controller. It’s great to use, has great features, and feels so comfortable. Definitely prefer it over the regular controller. I have had 2 in the last 3 years though because it is known for how easily it gets stick drift. I basically only play FPS (apex specifically), and the stick drift happens randomly and seems unfixable. Luckily, there is a warranty with microsoft for this so you can repair it but you shouldn’t have to repair a $200.00 controller that is always taken care of (placed in case every time after use and never dropped).

Purchased open box came in great condition.Feels good in hand and love the customization

My son loves it... Really brought his game up to another level

I like the paddles but it took me time to get used to them. The controller has been disconnecting at random times every few days not sure if something is interfering with the signal. Overall I’m happy with my purchase.

Great controller and value.Microsoft has done a great thing with giving us the option to just by the controller without all of the extras.

Buy the warranty. This is my 3rd elite 2. Phenomenon controller but they get stick drift after months. The second one I bought did not even get much use and got it. Best Buy has been great with honoring the warranty at least.

Purchased for my son that had been wanting one of these, it wasn't on sale, however I used my Best Buy points for a discount. My son loves it & says it's awesome

The Quality is good, looks new, and the price is good.

Slick controller. Works as advertised. Comes with nice braided usb c to a cable, case, paddles, and assortment of thumbsticks.

The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

Works great. No screenshot button either which I’m thankful for. As a total tech member it’s definitely worth the price