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Customer Ratings & Reviews

$129.99
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Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 16,947 reviews
  • Rated 3 out of 5 stars

    Doesn't Have Rear Paddles/Buttons!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Scuf Reflex PS5 controller for a lot of my gaming that has rear paddle buttons. Some of the games launched on my PC through the XBox app don't play nicely with that controller so I thought I would pick up an equivalent XBox controller. Much to my dismay there aren't any rear paddles on this "elite" controller!!!!! I never would have even thought to check if that's something an "elite" controller came with or not...the PlayStation equivalent includes them. Disappointed that XBox/Microsoft would even have this as an option and wouldn't explicitly call out that there are no paddles on this "elite" controller. But I do have spaces where paddles are supposed to go that I can look at I guess. Not sure what the point of this controller is compared to the standard XBox controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new contrller. He said that it was more than he expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this controller it took 5 years of abuse from my son before he dropped and broke it but held up better than any before it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox sthick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite contoller still doing it again . Best joy con out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GOLD STANDARD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift ? , naaa had these for years and solid as a rock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only controller I'll use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy again. Very responsive and the paddles are a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controler

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very nice very good very nice very good very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a white one and bought this one for my brother. You cannot see in the picture that the bumper, trigger, and backside are glossy blue.

    I would recommend this to a friend
  • Cons mentioned:
    A button, Bumpers

    Rated 1 out of 5 stars

    A button sticking, brand new out of the box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed here, literally drove about 25 miles to a location that had it in stock and came home to find out the A button was sticking brand new out of the box. Considering this is nearly a $200 controller and also spending $60 for a 2-year replacement plan. Now I'm in question if I take this back to return and get my money back, I'm out the $60 I spend on a replacement plan. If I take this back on the 2nd day of my purchase, will I be able to get my complete refund back (including the money I spent on my 2-year replacement plan)?? For anyone that is looking for a pro-quality controller, this may fit your needs but with the huge amount of complaints and findings of other folks having the same issue as me with the A button sticking, I would recommend getting something else, like a Razer controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, you should be able to exchange it without using your replacement plan. If that's not possible, you may also be able to have it serviced through Xbox Support under its manufacturer warranty. To get assistance through Xbox Support, go here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    love the grip

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller, the rubbery grip is much better than any of the normal plastic controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the comfortable grip of your new Xbox Elite Series 2 controller! Thanks for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my favorite Xbox controller. Work well with PC as well as Xbox. Great controller ever!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Xbox controller elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with lots of customization options

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great. An awesome upgrade from the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, feels sturdier than the regular $60 one. Nice controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. Makes pwn’ing noobs so much more gratifying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great and I would definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing! Use it everday in my gaming, very good...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift for my husband and he loves it. Says its with the money

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the feel and playability of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles are easy to use. Remappable. Stick tuning is great

    I would recommend this to a friend