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Customer Ratings & Reviews

$129.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 16,936 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bring back the zone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller I have used yet. Also bring back the gamer club!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote best purchase I’ve made for replacement remotes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very refined controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line controller. Feels like quality in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i could not play xbox without this controller anymore. Once you use this controller you wont want to go back. The backpedals make gaming so much better. You can customize any button to your liking via accessories app on xbox. The only Issue i have with this controller is the triggers, after some time of use the trigger have become sticky which becomes annoying to use after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that Xbox Game Pass Ultimate Series 2 has enhanced your gaming! It's great to hear that you're a fan of its many customization features, too.

      Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within its warranty period, we recommend contacting Xbox Support about the trigger issue here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Lots of research

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third elite controller. I had one for my pc and xbox but i love it so much that i bought a second rather than going back and forth. Then I bought one for my son because he kept taking mine. These controllers are solid and well crafted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller it’s really Good !! It’s well make you happy you got it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are happy with your purchase and hope it enhances your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke a previous one after rage quitting, so I decided to upgrade. I like how everything is adjustable, I feel like it has improved my gaming experience big time. I never want to go back to the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for my 16 year old!! Very happy kid, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good controller……………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the original version! Definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and well made controller. Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order online. Fast and simple. The way it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly recommend it only if you already bought the other elite series controller that has every accessory already included buying it by itself would be a waste but for me already having all the other accessories this was a really good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and the paddles help out a lot. Worth buying!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Juliegore

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the buttons stick now and again but overall he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a different breed. I cant go back to a regular controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We appreciate the kind words! Thanks for taking a few minutes to share your thoughts with us. We agree, once you try Xbox Elite Wireless Controller Series 2, there really is no comparison. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Much better the 2nd time around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a marked improvement over the previous model but is still without its issues. Mainly it randomly disconnects from Bluetooth while playing any game on PC. There is no rhyme or reason that I can tell, but its been a know issue since launch. There doesn't seem to be any part of Microsoft that wants to acknowledge the issue either. I've been told by their support to buy the Xbox controller wireless adapter, which in my opinion is unacceptable. For a nearly $200 peripheral that has a wireless technology built in that should allow me to play, the fix should not be to buy another $30 part. Other than that the upgrades they did to this controller are far better than before. The controller grips are one piece now so it shouldn't separate and fall apart like the last one. Also the bumper design has been retooled so the broken bumpers shouldn't be an issue anymore. Hopefully the push a firmware fix for the connection issues soon because having the controller flake out during a game is very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best controller, has its own charging base too so no use for batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was a gift for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his controller he has the first one that came out to he wanted to upgrade.

    I would recommend this to a friend