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Customer Ratings & Reviews

$129.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16924 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 581 Showing 11,601-11,620 of 16,924 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 months of use the stick drift is crazy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good but can be beeter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s a great controller but it can break very easily unlike its predecessor only lasts me a year but a warnty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these at first and then the buttons started to act up. Lots of flaws with this controller. X button works when it wants to. 2 paddles won’t respond so I don't use them anymore. Grip is slippery and gets annoying fast.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller even if it is a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has come a long way compared to the gen 1 version. This feels more solid in my hands and I really enjoy the programmable buttons. Something that isn't well advertised is it comes in its own case that is chargeable as well. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing! It’s very similar to the series 1, but has some great notable upgrades. My favorite new features are actually that it comes with a magnetic charging stand and the fact that it has an internal rechargeable battery. Worth every penny!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like the controller but it gets sweaty- compared to other controllers. Overall good controller. Paddles are fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers with all my heart. They’re amazing. I wish they weren’t such a hit or miss with the drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the market! The Series 2 has everything you could want. I know people will complain about the build quality. I had the series 1. Take care of it and it will last, I recommend getting Best Buys protection plan. 2 years is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, buy it whenever in stock, if ever.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These elite controllers have stick drift. I bought three of them. Hopefully the elite three will be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for 6 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but about 6 months into my replacement in started doing the same thing. LB doesnt always register, now its RB and one of the back buttons. I got the geek squad warranty and already used it and the replacement did the exact same thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Good controller doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but I have had three of them and all three had problems! First two had the left bumper break after only 2.5 months of owning it. I literally treated these controllers like a baby and maybe dropped them 2 times in total. The last one had stick drift so I gave it back and grabbed a cheaper controller w paddles and it works great... if you chose to buy the Xbox elite controller the two year warranty saved me easily 250$

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Premium Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can honestly say this controller can make you better at certain games. Super mega baseball 3 for instance. I bought this controller specifically to play that game. The game has fine touch reticle movements that benefit from this controllers ability to change the tension on the sticks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gameplay experience. We're glad that its customization feature has given you an edge in Super Mega Baseball 3, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have an Elite controller this is a good way to replace it for less $$ and get a new color. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement plan. Good controller. Just the grips started coming apart after almost 2 years of use. Plus the right bumper was worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller that has lots of useful features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sturdy controller. Even with the size of my hands, the controller sits in there well (hands are kinda small). Remapping feature is really nice, and the shift ability also. Works well on my pc and Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's About Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this controller to be released and I was not disappointed. Minor improvements from the last generation but they were very welcomed. Microsoft should've incorporated a rechargeable battery years ago for their controllers but I guess they wanted the money from the battery companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It didn’t come with all the extra buttons or joy sticks but I had extra ones. Elite controllers are great for building in Fortnite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller really is a game changer. The build quality is fantastic, the customization options are cool, the charging dock and carrying case are big pluses! My favorite feature is the triggers on the back, allowing me to give my thumb a break as well as react quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimate controller for gaming. Heavy duty with paddle controls to help with button controls. Different accessories for gaming preferences also included. Definitely worth the price.

    I would recommend this to a friend