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Customer reviews

Rating 4.4 out of 5 stars with 16818 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 16,818 reviews
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. Heavier and sturdier than the SCUFs, comfortable paddles and good customization options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! Great value and the knowing that if there are any problems with the item BEST Buy will honor its replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! No need to worry about battries and the grip on the controller handles are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller but the bumpers give out

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great however the bumpers eventually give out and stop working. I am not a rager and I never throw or bang my controllers. However, my bumpers still have given out where it doesn’t function properly to where I had to use the paddles instead for it. The paddles do not come with the controller so I ordered an extra set from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Knob design

    Rated 5 out of 5 stars

    Core controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the elite controller for my pc gaming. The magnetic knobs come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite says it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Professional" reviews are normally hit or miss and here lately complete garbage. Wanted one of these for a while, so I got one. I was one that could only play 1st person shooters with keyboard and mouse. Tried many times with the Xbox wireless controller, but no way. After setting up the Elite with the windows app and a little practice, I am now playing 1st person shooters almost as good as a keyboard and mouse with the convenience of a controller. Its just more fun. The customization in the app is very nice. Stick curve and sensitivity along with full button customization. There is also recalibration. The controller feels premium and comfortable, I use all four paddles and dont need to touch the keyboard for normal play controls. After just a few days I tried the older wireless controller again and couldnt put it away fast enough. If you are on the fence about it, dont be! The additional sticks are a must. Magnetic charger is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great upgrade to the original elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original elite controller for 5 years. Love it. Got used to the paddles makes playing the game so much easier, since you can map buttons to the back paddles. Main differences Paddles on the series 2 are SMALLER. Its not a bad thing. Paddles are more like buttons (more clicky than the Original). Which I love. It has bluetooth which is great since you can now connect to phones or tablets to you Xboxs knew streaming service XCloud. The original had just grips on the back of the handles now know grips cover the whole handle (front and back) the series 2 also has little grips on the bumpers and triggers. Is now rechargable, rather than AA batteries. You can know have 3 preset custom control options rather than 2. I don't miss anything on the original and the elite series 2 is my new favorite. I can't go back to the old paddles. It's well worth the purchase and I recommend getting the device protection on it so if something DID go bad u can easily replace. Even if you don't use the paddles the controller is overall substantially better quality than that of a standard $60 controller. As long as you don't throw it and you treat it nicely.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      Thanks for letting us know that the Xbox Elite Wireless Controller Series 2 is your new favorite controller. We're delighted that you're enjoying its upgraded features and how it enhances your gaming experience. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I use this on my PC and it works perfect. The built in rechargeable batteries last all day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves this controller! I buy him one every Christmas! Although it could probably last 2 years or more, my bf plays almost everyday. Multiple hours a day, and he sweats A LOT but it holds up quite well, especially when he gets mad and violently taps on the buttons quite often XD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super comfortable to hold, with a great ergonomic design that allows for extended gaming sessions without any discomfort. The buttons are responsive and perfectly placed, providing precise control over your games. The thumbsticks give just the right amount of resistance, offering smooth and accurate movement. And let's not forget about the rumble feature that adds an extra layer of immersion to your gaming experience. Whether you're playing action-packed shooters or engaging in fast-paced sports games, the Xbox controller delivers unmatched performance. It's a must-have accessory for any serious gamer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced, Feels Cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price while not including the rear buttons. The grip is nice and the battery life is excellent. The ABXY buttons are loud and feel cheaper than even my cheap back up controller. The D-pad also feels cheap and you can hear the low quality spring inside it. The vibration works well. Hopefully lasts longer than the controller included with the console, which started drifting after about 100 hours of use. In conclusion, way overpriced for this level of quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you want a Great Pro controller. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best controller for XBOX or PC gaming as far as customization and control of button mapping down to how the stick respond. I have been using these over the after market ones since the first generation. There is a little "adjustment" period coming from the first generation but once you feel out what you want it makes it super easy to fine tune your settings. Want to try a new confing make a new one from your roiginal have have the security to switch back if you don't like it with the multiple configs. Map a few games and load them in and out with the tools. The newer shift feature is awesome to map multiple buttons to the same set. There is the issue with stick drift after the manufacturer's warranty but the tech support or best buy protection makes it well worth the cost. Buying this full price with the protection plan is still cheaper than an after market that only has a 30 day warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what the Ver. 1 Should have been

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this controller now for about a month. I love it and i also loved the first one. I got the Geek Squad Warranty on the first so i returned it for store credit and picked up this bad boy. First let me start off by saying that THANK GOD it has a internal battery build it. The first one didnt and they annoyed me, how are you gonna charge me over $100 for a controller and not have a battery pack. ANYWAYS, i like that the Ver 2 you can adjust the Tension on the sticks. I also like that the hair triggers, this is a game changer for FPS. The back panels on this ver are smaller than Ver1 (not much) and a different color. I enjoy mapping these to different buttons and i feel it gives me an edge when using them. That being said ...i got used to it and tried to use a regular controller it throws me off. Over all id say this is a buy if you have the extra money, you can probably get the same customizations with Scuff but i just prefer to get Xbox stuff. Also PLEASE get the geek squad Protection plan. The sticks started to go on my Ver1 and they gave me a brand new one no questions. I just had to purchase another geek squad plan for that one as well! Good Luck

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for the recommendation! We're thrilled that you're enjoying the Xbox Elite Wireless Controller Series 2 so much. It's great to hear that you're a fan of its updated configuration options and more comfortable feel as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming controller out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It’s a controller. I had my gen 1 for 7 years before it finally broke. My niece stepped on it and snapped the bumper. Cracked right in the middle, I knew it was time. With peeling material and broken bumpers. We upgraded. I’m glad I did. It feels great when playing some COD. Highly recommend. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hair triggers are what I like the most about the changes that they made compared to the 1st series. The paddles are different but in a good way the feel better but a bit smaller. The grip and weight are great. Recharged battery built in, idk if it’ll be a good thing or bad but the charging options are pretty cool.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its updated customization features and design, too. Thanks for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easy to connect to the Xbox. Comfortable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great while it lasts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device checks a lot of boxes. It's really comfortable to hold, and has a nice weight to it. Clearly uses good materials as it just feels great to hold and use. The problem is that it's very unreliable. I've now gone through 3 of these via warranty repair, which is crazy for a device of this sort. My regular Xbox controllers have worked solidly (minus some wear on the rubber from use), but the Elite Series 2 has had issues with the bumpers across all the devices I've had within 6 months. A very frustrating experience, and definitely would recommend waiting until a version 3 or updated release where Microsoft has sorted out these issues. Search online, they're very common.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the controller felt amazing to use, quick and responsive but as a couple months went by stick drift and sticky buttons began to occur as well as bumpers not registering consistently. Made for a short time not a long one, would not recommend if not ready to buy another one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      We're glad that you've been enjoying your new Xbox Wireless Controller Series 2 for the most part, but sorry to hear there have been a couple of issues, too. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, if it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller had the original elite. The improvements are very welcome. Have the add ones like bluetooth, adjustable analog tension ,.rechargeable battery , amd the paddles feeling better then the original. The only issue I have with the controller is the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its improved functionality and new additions such as Bluetooth support and an internal rechargeable battery. Thanks for your feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller the additional customization for the extra buttons is great when playing on game pass.

    I would recommend this to a friend