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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16818 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 16,818 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller for the price hands down

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is steep but 100% worth what your paying for! Got 4 elite controllers for my spouse, kids and me and all them still work like new with no issues with the oldest controller being about 2 years old now. $100 for the core version is well worth it since it seems like the basic controllers would become victim to stick drift within 6/7 _-_- months in!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Controller works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no issues with it. I only gave 4 Stars since I purchased an open box excellent and it did not contain the charger for the case or all of the joysticks. My local Best Buy was unable to assist me further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market hands down

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Elite 2 controller is the best controller on the market. I've used them for years and they're well worth the price. If you're not a fan of using back paddles then the Elite Series 2 core is perfect for you. It took 1000s of hours for mine to develop any sort of stick drift, the average gamer will never encounter this problem, even then it was minimal. If you do use paddles, the placement of these is spectacular. They fall exactly where you lay your fingers naturally and are crisp with firm presses every time. The grip is nice and the design is great. 5/5. Perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is definitely..... Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bad boy. I was hesitant spending that much money on a controller but man, it's worth it. Setting the paddles up for custom use on different games is a breeze. It has greatly improved my play in FPS like Warzone. Feels amazing in the hands. Charge is ridiculously long. I simply love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Griff,

      It's great to hear that you're loving your new Xbox Elite Wireless Controller Series 2. We're thrilled that it has improved your experience playing shooters like Call of Duty: Warzone, too. Thank you for sharing your experience; we hope you win a lot of matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! the quality on these are amazing. So I normally play fifa or madden, butt thought about a switch to fps games and though might as well givr these a try, and wow are they great. You have more customizations and the controller feels sturdy in your hands, its a good investment for sure.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Johnny,

      We're glad that you're enjoying the quality and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is already one of my favorites. Going to the Elite 2 really made it feel cheap and that is saying something. It has a quality weight, incredible battery life, and the customization's are something I have wanted for a long time. Worth every dime - I am glad I invested in this - it's incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the quality construction and updated features of the Xbox Elite Wireless Controller Series 2. It's great to hear that it's one of your favorite controllers, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great until it isn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 is a great controller up until the moment it is not. I highly recommend the 2 year protection plan for this. I have gone through maybe 6-7 of this controllers since 2020, about 1 a year. Either the Y or B button stops to register or the bumpers no longer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade. The controller is so customizable its crazy. Battery life is outstanding. Can also be used while charging. Its just a great controller. Once you use it you will never go back to a regular one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Major upgrade from the basic controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the standard Xbox controller. I like that you can set the back paddles to anything you like. No more having to buy batteries since it’s rechargeable. The biggest problem is the joysticks, the drift is very real and for a controller with a high price they should be better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The quality is solid, it works exactly as described, and it’s been easy to use right out of the box. Everything feels well-made and dependable, and it’s clearly designed with real users in mind. I’d definitely recommend this to anyone looking for a reliable option, and I wouldn’t hesitate to buy from this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my faulty Astro C40 controller which is now discontinued. Fortunately I was able to easily return that for this Elite controller through the Geek Squad replacement program which I highly reccomend for any controller if you're a heavy gamer. Regardless, the controller is great. I wish it was slightly larger for my bigger hands but thats just preference. I think this controller is a great value considering the included accessories you get, not forcing you to buy them seperately. The software you download via microsoft is also pretty sharp and gives you lots of options to fine tune your controller. Probably not the most optimal choice for pro gamers but a nice addition to your collection if you want something a bit more customizable then your standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, would by again, i have 2 of these for my 2 Xbox consoles, it really works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best I have ever had! The quality is beyond what I was expecting. The battery life is phenomenal. I still haven’t had to charge it. It was really pricy though. Not sure it’s worth $180. Over $200 with geek squad protection. If you want a really great controller though, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing controller and love the option that I can switch to make it easier for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best controller on the market!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Original Elite and the Series 2 for years. By far the best controller on the market for me. Everything is extremely high quality, and i believe there is no comparison. Even the weighted feel, feels premium and durable. Its hard to find paddles on other controllers that are as comfortable as the Elite, especially with 4 paddle. So much customization you can do to give you every gaming advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible. Improvement over the original in almost every way. Held out as long as I could for a Series 3 because I wanted hall effect thumb sticks. Hopefully stick drift won't be an issue like it was for the first gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my favorite controller, this is the second one I’ve owned, both have worked phenomenally, paddles in the back are time saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and quality materials. Love the paddles on the back and the adjustable everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very good and it is good to have. The sides do come off after while though but other than that it’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and cons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the design of these controllers especially being able to tighten the sticks, which if I’m being honest is really the only reason I’ve bought this controller 5 times now. Every single one has had either horrible stick drift or one of the bumpers stop working. Other than that love the controllers. Also they all lose stiffness in the sticks when they are tightened over time.

    I would recommend this to a friend