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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16818 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 16,818 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has way more internal customizatio. Than i expected. The co troler feels premium. I think its a little expensive, so i got it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is just amazing. Also you can change the color on the controller where the xbox logo is. The weight is just perfect and the customizing is endless. Worth the buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best!! Out of all the controllers I’ve used the elite series 2 beats them all! Vastly improved from the series 1. Heavy feel in your hand, superior battery life, fully rubberized, interchangeable control sticks which the tension can also be adjusted, trigger tension can also be adjusted. 4 additional triggers can be added although I don’t use them because the way I grip the controller I accidentally press them sometimes, so you can conveniently remove them or only use the ones you want. Multiple users can be saved to the controller for different configurations as well. Highly recommend paying for the geek squad protection plan, as it is a replacement plan. So if ANYTHING at all ever goes wrong with it they will replace it with a brand new one. My sticks started drifting so I brought it in and they replaced it with no questions asked, they were out of stock so they just shipped it to my home and had it in 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth and clean the controller feels amazing quality and works as expected! Will purchase again and will recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different brands of controllers and this is by far the best one yet. I own an elite and many scuff and I believe there is no comparison. The elite two is rechargeable with three settings for trigger stops and perfect grip and balance even better then the first elite. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont know what youre missing until you start playing with this controller. The paddles are a huge help for FPS games. The carry case, attachments, and charging docks are amazing add ons. The controller feels SO good and sturdy. The grips are amazing and great for holding on especially if you have sweaty hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Zbox Elite Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, terrible stick drift after prolonged use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Elite series 2 one of the best!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a serious gamer than this is the Xbox controller for you! It is made with excellent quality! You can create game profiles that will allow you to move the buttons and actions when the game itself won't let you set your controls as you want them! And best of all it holds a charge for a very long time! I play for 4-6 hours and not a problem. Might use half of the battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a remote that fits perfectly in my hands. Removable paddles on the bottom make it where your hands never leave the remote. Adjustable triggers are also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming controller out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a month already and it’s the best quality and comfortable has amazing grip and the internal battery is amazing last so long on charge I’ve only charged it three times so far the type c is amazing too I can plug in real quick without messing up the port

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richard,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller available. We're glad that you're enjoying its comfortable grip and internal rechargeable battery, too. Thank you for sharing your experience; we hope you have a lot more fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost really good but also just really okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like many features about this but there are some things I wish I could further tweak. Pros: - So much button and stick customization - RGB light behind Xbox logo - Metal D-pad and back button triggers - Quality feel - Rubber grips do a good job of helping with “sweaty palm syndromes” by being a quick drying grid style rubber Cons: - Much heavier than any custom controller I’ve ever owned - Not personally a fan of back button trigger placement/configuration - RGB light not very vibrant or as expansive in colors available as it likes to advertise I think overall I’m happy with the purchase, but I don’t think I’ll buy it again. I will wait for what they make next or seek a different brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. Able to fine toon it to your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Elite Controller, I never owned one until recently. The feel of the controller is good and well made. The weight it has compare to the standard controller is good. The option to easily replace the thumb sticks and add the paddle trigger. Overall its a great controller for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so I've never had an elite style controller before, but after awkwardly attempting to multitask in games with a regular controller, i decided to bite the bullet and buy this thing. The last two controllers i had were regular and didn't last long. I've only had it for about a week but it is AMAZING. The extra controls allow me to do multiple things at once and I don't think I'll ever go back to a basic controller. This works flawlessly. It feels great in your hands, customization is a breeze, and mapping is very easy. The battery lasts a really long time, too. I fully charged it before using it and I play around 12hrs a day, and the battery life barely lost a bar after a week. I know these are notorious for having issues, but mine has none. I will only update my review if I start to have issues. I received it on 5/17/2020, so if I haven't updated with any issues, you can safely assume it's still working perfectly! Highly recommend!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has been working flawlessly for you. We're glad that you're enjoying its customization features and extra inputs, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite 2 at it's finest no matter what. I know there other pro controllers out in the market and they offer similar or customization than the elite 2 but I always default to the elite 2 because it feels perfect to control in my hands. What I wanted from a standard Xbox series controller the elite 2 is the perfect and only upgrade I need. I do wish though Microsoft/Xbox would retool/ refine their product durability testing because even though I love my elite 2 I've gotten through 2 pairs already and both stopped working because of stick drift and the bumper pads began to suddenly peel off and that's coming from someone who doesn't sweat a lot when gaming. Hopefully elite series 3 will be third time's a charm ( for real)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great elite series 2 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, its about time they dropped the Elite series 3 though. I think this one is lagging behind (literally) when it comes to the amount of Hz it connects too. The higher the better. Almost got a different one until i found it it had no rumble to the controller. I need to feel the game! Extremely comfortable and easy to use. Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but better than stock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the original Elite v1 since it came out. Ive owned multiple XBox's of every generation and have a dozen controllers in my house. I much prefer the Elite controller over all other standard controllers. It just feels better. Ive not owned other brands except a Razer from back in the day but I also prefer the standard Xbox layout/size. Several years and several thousands of hours later, the rubber grip panels on my original elite popped off. The glue failed. I found replacements for cheap and I continue to use it. Its not 100% the same but its close enough. I game on Xbox and PC and got tired of using a non-elite controller on one or the other depending on the game I was playing (I re-pair often). Enter the Elite 2. So, the 2 has bluetooth whereas the original 1 did not. I have the wireless dongle so thats not a feature for me but, it would allow you to use 1 controller for both PC and XBox. Ive owned several BT Xbox controllers and prefer to use the wireless dongle on PC. An improvement over the 1 is there is no longer a groove in the plastic under the middle fingers. Seems odd to mention but hours of playing, the 1 would give me irritation on top of both middle fingers where the plastic joins. This is gone on the 2. Plus. Adjustability on the 2 is also improved. You can adjust the tension of the sticks. I have no desire to do so as it feels like the typical XBox controller Ive been using for like 20 years or whatever. There are now 3 levels of adjustment for trigger travel as well. I mentioned earlier about the 1 causing irritation on top of the middle fingers. The new trigger travel adjusters have moved ever so slightly so now, I feel them on the top of my middle finger tips all the time. The adjusters feel a bit larger as well. They are rounded and not painful. No irritation. I just notice them. On the 1, they were smaller, and barely there on the pads of my middle finger tips depending on the game I played. I dont use the back triggers and removed them from both the 1 and the 2 day 1. I cant comment on the difference if any. I dont use them. The 1 had a replaceable battery like a standard controller but required a micro USB cable just like every other Xbox controller since inception. The 2 is not easily replaceable and requires cracking it open. It does come with a dock. I wont use it personally as it has USB C and thats my preference when it needs charged. I dont doubt the battery will last for years but, Id prefer a user replaceable battery over an included dock. My preference. Lastly, the 1 had a more rubberized grippy feel. After a few years, they did fail. The 2 is more plastic feeling. Its hard to describe but the 1 didnt have a texture on the top of the controller whereas the 2 does which is the part that kind of makes it feel less grippy. Both are plasticy and rubbery / grippy but the 2 is just, well, feels less grippy to me. I dont feel like its going to fall out of my hands but its a different feel than the 1. Its like a new gen Series X/S controller kind of in the texture department but with some (10%?) rubberized feel. Its difficult to explain. I dont consider it a Pro or a Con its just, different. All in all, I much prefer the Elite controllers over the standard Xbox controllers. They just feel better in hand to me. I have no experience with Scuf. I dont use the back / underside triggers. Id prefer a replaceable battery over a dock. All that said, the 1 last me a very long time and thats why I bought the 2. No regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox controller series 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good controller. I've gotten mine a couple years ago when it first came out. I love the paddles on the back. The only thing that sucks is the accessories don't come with the controller so you have to buy the paddles separately. Recently though the controller has started to crack and rip places. I don't abuse it when I get mad at my games. It just starts disintegrating. Other than that lasts a while and no stick drift at all. Would recommend. Just in case I'd buy the protection plan with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller at a reasonable price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost forgot how great it was playing with a paddle controller! No need to take your thumbs off of the joysticks anymore! This controller is amazing! It is a bit heavy, but you get used to the weight very quickly. I love that it does not have to have the batteries replaced and you can just set it on the charger in the case to charge it up. The customization options are great as well. It comes with different height and style joysticks, and the standard D-pad if you prefer that. You can also adjust the tensions for both joysticks which is awesome. I love everything about this controller! I only wish it came in more colors! If you've never played with a paddle controller, you are missing out! This is probably better than a Scuff controller and a bit cheaper too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller!! Perfect comfort and feel. Slightly lighter than the elite series one controller with better grips.

    I would recommend this to a friend