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Customer Ratings & Reviews

$129.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16940 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 651 Showing 13,001-13,020 of 16,940 reviews
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    5 stars if they didn’t break so easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t durable like they use to be. The left and right bumpers (LB &RB) fails after a few months. It’s great when it works though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Died early but replacement was the easiest thing ever. No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Good Controller, Terrible Reliability

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to use, when it works. I am about to send in my third controller back for warranty repairs in 5 months. Issues include stick drift, buttons sticking, and double pressing buttons with only a single input.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buy

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a amazing controller but don’t drop it can can break with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a new one everytime mine gets worn out, only controller I’ll use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved the elite controllers and the red on it is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my 20 year old son.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very impressed with all the features and loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built. Love the accessories it comes with. Would recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Accesory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad it really helps with fps games lots of customizable options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kimbrough shops at Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, My grandson loves it I’m always satisfied with my purchases from Bestbuy. Good company Never had a problem. Thanks Leon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it ! He is over the moon. It’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product that gets the job done seamless and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote but have had to replace it every couple months because of bad joystick problems but i like it so much i pay to get the replacement every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White looks great, cheap price, didnt need all the case and sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller House you take control of your game more accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice sleek design and seems sturdy. husband purchased because with constant playing he would often break the controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i dosent feel as solid as the black elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt lighter idk if its my imagination or not but the black ine feels more solid

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    “B” button broke in 10 days - disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: battery built in. upgrade to rubber design to prevent peeling (we will see), hair trigger manual instead of on console settings, all black (preference), slightly longer cord, new cord connection it’s slightly bigger than previous model, Cons: button haptics are not as crisp, button stuck within 10 days, internal battery makes it heavier as it’s not removable, all black with no accents (green & silver) which was on previous model (personal preference), does not come with two long stick options just one, doesn’t last long, 10 days old and it broke, have to use my original elite from years ago which feels so much better, lighter and responsive in hand. Unfortunately they totally stopped making the elite a couple months back. Will be getting a replacement soon and will report back periodically with updates. Hopefully with an upgrade to the star count.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the B button on your new Xbox Elite Wireless Controller Series 2. If it's no longer within Best Buy's exchange period, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few months the joy sticks started to malfunction so had to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great for competitive gaming. Would recommend

    I would recommend this to a friend