Customer Ratings & Reviews

4th one I’ve owned. Loved them all (except the bumpers that always quit working, suggest mapping them to the back)

As someone who's bought the Elite controller open box, it wasn't a surprise to find out someone else returned it. This is actually my second one, first was brand new, and unfortunately, I've encountered similar issues with both. After some use, the buttons tend to stick and, frustratingly, they rarely register inputs on both my Xbox and PC. It's disappointing given the premium price tag and the high expectations I had for this controller. While it does offer some nice customization options and a comfortable grip, the reliability just isn't there for me. If you're considering purchasing one, I'd recommend thoroughly testing it out or opting for a different controller altogether to avoid potential headaches down the line. I recommend if you get the insurance as well, at least there’s value in that.

This is the only controller I i will use, weight, comfortability, and customization options are amazing.

I’ve had this controller for 13 months and it’s still going strong… no stick drift and the sticks still click down when pressed. I bought the 2 year replacement warranty and don’t see any need to replace it yet. The previous version of these controllers didn’t last this long, I would need to replace them within a year. I use it almost every day, for hours at a time.

Durable and easy to use. Fits in your hands very comfortably. I like the paddles in the back. They make for a better gaming experience

The controller's ergonomics are exceptional, particularly the macro buttons, which facilitate complex command inputs in fighting games. Pairing with my computer was seamless, eliminating any configuration complexities. The weight and grip are ideally balanced and comfortable.

This is the second elite series 2 controller I buy and is faulty weeks after purchase. The first one started having a uncontrollable stick drift, this one is having its buttons stuck and also the triggers don’t detect pressure so it’s not any good for racing games, if it wasn’t for those issues it would get 5 stars for the ergonomics and customization.

I like the first elite controller, but it took a lot of abuse. The second elite controller has nice grips and texture on it. I bought an open box controller but so far it has everything and works perfect perfectly.

Great controller. I would buy this again. Definitely worth the money.

This is the best official controller Microsoft has to offer. I love the weight and feel. Only that’s missing his Hall effect sticks. I bought open box and it was missing the tension adjustment tool so I took off 1 star.

I love this controller I have always wanted one since they came out it is very good I would recommend getting the travel case with it buy it…

Love the feel and customizability of this controller. I can’t even pick up the stock controller anymore after having felt the quality of this one. Definitely a little expensive, but I think that overall it’s worth the price

I love it!!!! Extremely comfortable in the hands. Yhe buttons are great. Very smooth and the grip is amazing. I also love the fact that I don't have to buy a battery pack for this Controller. Its definitely a must have for a true gamer.

Solid controller. The battery holds a charge for many playing hours. The customization is unlimited. You can configure to your style of play and the programmable buttons make in game moves almost like cheating.

Pros - Great fit and feel. Easy to use. Long lasting charge. Easy to setup. Cons - still not as hardy as it should be - stick drift happens within a year. Buttons break / wear out within a year.

Honestly best controller ive ever had, recently mine is getting stick drift but no big deal will purcahse again

My favorite controller to use for gaming. I literally use it everyday. Want another one too.

I love this controller. It’s great if you already own the elite 2 and have all the extra pieces. It’s easy to map buttons (on PC, I don’t use this with the Xbox) and love all the customization options on it. I’ve had decently good luck with the build quality although I’ve heard the bumpers break often. I would suggest getting a protection plan if you’re using it often, it’s worth it.

This is a great idea from Microsoft. Controllers usually last about a year with heavy use, the Xbox elite seem to last longer than that. If yours wears out you can simply buy this swap you thumb sticks and back paddles and save a ton of money doing so. These are great controllers and provide the best bang for your buck, aftermarket scuff parts are also very easy to find. I use this on PC and love it. The only negative is that they do have a bit of stick drift right out of the box, my dead zone had to be set at .08 vs .03 for a brand new scuff, i'm not good enough for that to outweigh $ the savings.

So much nicer than stock controller. Custom profiles are a game changer. Takes some getting used to utilizing the paddles but they come in handy in shooters and from software games (dodge roll, jump, heal). All of the materials and options are very nice to have. I recommend buying the service plan as many reports online state the controller can become faulty.