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Customer Ratings & Reviews

$129.99
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The comparable value is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 712 Showing 14,221-14,240 of 16,947 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great in hands and extremely easy to set up and map buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the controller. Very responsive and the programmable pads are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they put in the stick sensitivity adjustment and how you can set three different ways to put your buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He really loved it, won’t let anyone else touch it and uses it just about every night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome design. Makes charging easy. Make sure you get the protection plan though, it will pay for itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal controller with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a fantastic controller but even the Series 2 has durability problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've enjoyed your experience with the Xbox Elite Wireless Controller Series 2. but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweosme really like it good love the extra components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for fps games Highly recommend takes some time to get adjusted to it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 Elite Controller far from Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertisedhdhdjfjfjcnc dkdkdjxhxhcidkenxhcudksndb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully you get good deadzones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome if the deadzones aren't shot.. All the same.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Huge disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance and caved for a $180 controller and it came right out of the box with stick drift. It totally ruined my experience with these kinds of overpriced controllers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and well worth the buy controller for the money

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Out of the box, the sticks were loose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this and loved everything about this controller. But I had to return mine because both sticks would not stay up perfectly straight - there was always some input being sent no-matter-what way they were leaning. I'm sure I would love one that is made correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Easy to use. My daughter really likes it as well as getting to pick the color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your daughter is having fun with it and found it user friendly. We hope she continues to enjoy it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for Xbox Gamers, multiple profiles for all kinds of games can be programmed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable and customizable interface hosted by your new Xbox Elite Wireless Controller Series 2 is a huge step forward when it comes to in-game control and dexterity. We're excited to hear you've been enjoying your sessions with the elevated level of precision it offers! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process for ordering this controller was smooth and I had no issues. Best Buy online gets 5 stars from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market! It's definitely worth every penny despite the high cost!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Badly made great controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller but the build quality is awfully. They break almost yearly for me and the cost is too high.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. Very fun to use, easy set up. Would recommend using this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are enjoying your experience! And, thrilled to receive your recommendation. We've built your new Xbox Elite Wireless Controller Series 2 to offer the very best performance and response times available, and couldn't be happier to hear you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft