Customer Ratings & Reviews

It have baaaaaaaaaaaaaaaaaaad controller drift……..

Great feel in the hand and I don’t play with anything else

2 controllers, 2 duds. The first one had a bad y button. The second one had a bad x button, bad y button and a bad top back right hand paddle button. Unbelievable.

Listen to the reviews this controller is terrible I received two of these controllers because the first one came broken straight out of the box and the second one had the same problem maybe I just got unlucky but I would say don’t take the chance at all

No exchangeable products in stock. Had to get a regular controller and was refunded remaining balance with store credit. . . Guess I can use that to buy 2 more regular controllers?!? Unacceptable. Should have been refunded in cash. Also, lost my two year geek squad warranty because it only applies to the product that THEY DON’T HAVE IN STOCK ANYWHERE. Very unethical to provide an inferior product in exchange, give the remaining balance in store credit, and to eliminate the remaining year and a half in my protection plan because YOU do not have the same product to exchange! Also, don’t give me this BS about “We cAn’T fOrEsEe tHe SuPpLy FrOm ThE mAnUfAcTuReR”. Honor your protection plan, and if you are unable to do that, at least reimburse in cold hard cash. SMH

I normally don’t do bad reviews and I had really high hopes and excitement to finally have an elite controller but after 2 months of careful usage my controller would not turn back on after disconnecting due to inactivity. Tried everything I could to get it to turn back on. Did a lot of research and unfortunately only found 1-2 other people with the same issue and they were able to get it to turn back on just by leaving it connected to the Xbox with the USB-C for 10-12 hours. Unluckily mine would not turn on even when plugged in. The indicator wouldn’t turn on either and all I could hear was a low buzzing noise from the controller when holding the Xbox button. You would think that after spending almost $200 on a controller you would have minimal issues with it. After doing research on the controller I’ve seen many people having problems with unresponsiveness. I was left disappointed after having to send it away to get it replaced by a different pre-owned (most likely faulty) controller. Luckily I had 2 weeks left on my warranty and now I’m left impatiently waiting to get my replacement. We shall see how this ordeal goes. (Will update once I receive the replacement.)

Severe Left Stick Drift no more then 6 weeks after purchase. From past experience it's still an on going issue with these elite controllers so much so that Microsoft now has a 1 year warranty over the 90 days they used to give you. I always purchase these with a BB Replacement plan and have used that quite often. But even with Replacement Plan the stores always have them out of stock.

I like the halo one better but this one is just so pretty

Personally, I've experienced the A button sticking and inconsistent bluetooth connectivity with PC. I have also read issues with the right stick drifting when neutral. For a premium controller that costs almost as much as a console, this is inexcusable. Returning and trying my luck with a normal Xbox controller.

Love my new controller! Makes gaming more fun and easier!

This is the best thing i bought in a cool while its cool

Right Bumper no longer works after only 4 months of use

This controller is awesome! Greatest controller forever!

The control stick's are already sticking and have drag

Great controller For pro gramers. Better then 3 parties.

Purchased for a gift. It was exactly what they wanted.

The added functionality of the paddles is a real plus, but as other people online have mentioned the right bumper starts to stick after some time needing a warranty fix. Overall the product feels solid and familiar to use. There is however the known issue with the right bumper after some use.

The control is nice like the color and the way it feels

So the left stick has horrible stick drift right out of the box and less then a month later the right bumper has totally stopped working and what's even worse is I ordered the geek squad extended warranty and was pretty much told by them to just return the product and wait for my money and reorder poor service poor merchandise

Grandson loves, is very easy to use comfortable grips