Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 10315540
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice cheaper and still the same quality!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
So far so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothings broke yet and ive had it for about a month
I would recommend this to a friend - Pros mentioned:Overall performance
Expansive but worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best controller in the market right now
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy Carrie’s the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built and operative! Solid to game with
I would recommend this to a friend - Pros mentioned:Overall performance
Really good controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Really good controller recommend it to anyone
I would recommend this to a friend elite controller
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels kind of strange. Too used to old school controllers I suppose.
No, I would not recommend this to a friendAwesome Controller, until it breaks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, just sucks that the RB button is known to break within a year.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller……………………………………………………………………………………..
I would recommend this to a friend It's ok/Watch for missing pieces
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent. Was missing some pieces but didnt know until it was too late too ask where they would be?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If it's still within its return period, we recommend reaching out to the Best Buy Help Center for assistance here: https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
NOT as described
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listed as Open-Box Excellent. Item was dirty, sticky and had stuck buttons. Far from described condition. Only thing Best Buy offered was for me to bring it back to store and pay full price for a new one.
No, I would not recommend this to a friend 1 year throw away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a year and am now having issues. RB no longer works. My previous elite controller lasted 5 yrs with no issues, just replaced due to grips wearing out. Unhappy.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Buy new, never preowned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Had stick drift right out of the package and because it was a gift after the return period they will not let me take it back. It was considered in “excellent” condition when I got it.
No, I would not recommend this to a friend Bumpers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LB and RB its always a problem in fps games the overall controler its good
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the bumper buttons on your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help. We recommend contacting them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Going to be my 3rd one in less than a year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the first one in November when it was released, that one's right bumper broke in May. I traded that in and just recently the left stick is starting to drift up and down. I love the features and the way the controller feels but looks like they didn't improved the quality very well from the elite 1 which I went through over 10 of those in a few years due to the left bumper breaking.
No, I would not recommend this to a friendGood but piece fell off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice controller but the thing that you can adjust triggers fell of but I’m still able to use feature
I would recommend this to a friend- Cons mentioned:Stick drift
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in this controller. When i took it out of the box it already had terrible stick drift on the right stick. So bad that I couldn’t even play. I ended up returning it for a core
No, I would not recommend this to a friend Need a better controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller. The first, right bumper was sticking and the analog stick drifted to the right. So far, the analog stick on the second one just started to drift to the right or left. I play everyday, so it is being used. I'm disappointed that a $180 piece of equipment does not function properly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you haven't done so already, please reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Bad drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I expected. The drift sucks and it is impossible to play with.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Logan,
We're sorry that there's an issue with thumbstick drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Disconnects randomly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good controller just disconnects randomly. Fully charged and everything just disconnects and reconnects at any given time. I’ll be exchanging soon with my warranty. Recommend the $60 warranty
I would recommend this to a friend- Cons mentioned:Price
Xbox elite 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Latency is noticeably worse then ps5/ps4 controllers. You’ll have to buy paddles and sticks separately and it ends up being about the same price as dual sense edge.
No, I would not recommend this to a friend