Customer Ratings & Reviews

Solid build and remote but once you’ve tried Scuf, xBox just can’t compare. Returned.

From parts breaking off from placing it on the charger, to the stick drift, to the bumper not working, this controller is supposed to be quality, but cheap knock off brand controllers are made better

 My hands start sweating 15 minutes into a game with the Xbox elite series 2 controller however, it takes about an hour and a half with the Xbox standard core controller to start sweating

This thing has failed on me twice un two years. Microsoft replaced it the first time after about 9 months of gaming maybe 4-6 hours a week. The second failure happed about 8-9 months later and each time it was the thumbstick drift. Very disappointed.

Bought in “excellent condition” and came dirty and one of the paddles didn’t work. Asked if I could be given a discount since it was used but only able to return

Pre-ordered and was eagerly awaiting its arrival as my Gen1 had finally given up after more than 2 years of service (trigger stop broke). This unit was great while it worked. The finer hair triggers were amazing. This time it only took 6 months for the trigger stop to fail. $180 controller and it only has a 3 month warranty from MS.

Be careful with purchasing this controller. Microsoft has done a Terrible job with this controller the button stick after maybe a month. They’re never in stock so it’s hard to replace even if you go through Microsoft there a nightmare to deal with. I would not recommend this controller

The right thumb stick seemed to be stuck and it’d make my character randomly do a 360. I know there is a fix that involves pulling the controllers apart but that’s unacceptable at this price. Build quality and the charging case were great tho but I had to return it due to the issue above.

Had for 6 month's and one of the buttons is going out already and I also purchased the 2 year coverage and they are making me come to the store to see if they can repair it. I live nearly 2 hours away so this was just a terrible purchase all together

I only had it for about 5 months before it started having stick drift and I barely ever even use it and have taken really good care of it.

Bought it and already have to send it in to Microsoft to be warrantied. Because best buy refused to help me out

Easy use, and crisp handling. This controller is quite impressive. Yes, its on the expensive end, but its ready for the races out of the box; no additional mods/ attachments needed. Purchased for PC use, and its pretty much plug and play. You wont be disappointed.

Oh it’s so beautiful however it doesn’t stay connected to the Xbox.

Xbox controllers aren’t made well and I thought this one would be an exception given how premium it looks and feels but after about two months the shoulder buttons quit working on it. If you ever buy an Xbox controller of any kind make sure you get the warranty on it because I promise you that something will go wrong with it in a couple of months. Im on my 5th Xbox controller now so I speak from experience. GET THE WARRANTY!!!

Terrible experience. Bought less than 1 and a half months. Joystick is loose. You only have 15 days to return or exchange. $180 wasted.

When I purchased this item it was working fine after using the trigger stops to not over use them it felt sticky Left trigger sticking after use for 1 week I can’t use the left trigger stop because it makes a weird sound when pushed down.

Anyone that has an elite 2 controller. I just got mine on the 31st. Took it out the box and fully charged it. After first time of usiing it, it cut off almost 2 min after using it and wouldnt turn back on. Thinking it didnt charge correctly, i put it hack on the charger where it sat for a whole weekend. Even the light was solid on the battery indicator. I picked up the controller last night, verified it was at full charge and it cut off on me about 15 min in and wouldnt turn back on. The only way to turn back on is to plug it in, which states its at full charge. Contacted xbox and they are sending me a new one. I went to my local bestbuy and they didnt have another one in stock and told me the only way they can get another one is if i return mine and them order the new one. I dont understand why they couldnt just order a new one and me exchange it when it comes in, but o well. Guess ill see what xbox sends me.

Controller is good when it does become defective which is often

Great until the joystick started messing up...had to replace within a year.

Wonderful performance but horrible build. It gets stick drift very easily. Im on my 6th controller because it works sogo good WHEN IT WORKS. thousand dollars in the hole and still loving it.