Customer Ratings & Reviews

I couldnt belive the price on the controller but my buddy swears by how good it is. I should of took pictures, One night of fc24 and the metal was from the thimbsticks was grinding and had an awful feel to it. You coukd see the scratch marks. It’s jsut like the plastic controller that grind and the plastic becomes powdery. Anyhow i thouht steel sticks would fix it and it did not. Not only that but theres no quick capture button which should be standard now.

Break too easily. For the price these things should last much longer

Bumpers break - not worth it this model - its defective. Maybe it lasted 4 months. Then the kid looked on line on how to take it apart and fix it and really messed it up. Avoid.

I usually get this controller "New" , but this time i really feel they sold me a refurbished product, there were scratches and it didn't feel new. 4 months later I have issues with the controller when I barely play.

I’ve had the controller for 6 months and I’m already running into issues. The right thumb stick already has bad drift. The bottom left paddle also doesn’t register unless I press it multiple times. Microsoft’s warranty is a terrible 90 days, so make sure you buy the protection plan. Lesson learned...

These controllers are all trash. I bought this and the core version and both of them the the same issue the regular controllers have. Bumper button fail. You think if you spend 100s of yout hard earned cash for a good product tye outcome would be better than paying for that regular 50 dollas controller. Might aswell buy the power A controller simve that has lasted longer than the elite controllers

This is my 5th Elite controller and 1st 2nd generation. All 5 have suffered from broken bumpers, tonight, the left trigger failed and is non responsive. I'm done with them. This particular unit isn't even a year old yet.

Worst customer support ever! three attempts and 240 miles later I'm out an extra $$ for gas and now I don't have the controller I'll because of customer service they tell you one thing on the phone and then when you show up to the store they tell you something else Yes, I would recommend his controller if you bought it anywhere else

Too heavy and I don’t like the feel of it in my hand

Was awesome for that 3 weeks until it lasted, then the left stick just died, doesn't move back to the center.

This is our third/fourth controller. We keep having to repurchase geek squad warranty to turn it in for a new one because after a couple months, it disconnects continuously/stops charging. For the amount of money you’re paying, this is ridiculous. Disappointed in Microsoft!

Worst $250 ever spent (with protection plan) Ive had the controller for one week and already having issues. Thumbsticks Love to twist and back off while in the middle of matches, A and RB have very bad input and sometimes you’ll have to push two, three times before it registers, I’ve lost connection in the middle of matches several times now to the point I have to reset my console for the controller to be recognized. The best thing about the controller are the trigger customization options. What a shame that the updated version of the Elite 2 is not being sold by Best Buy and that Microsoft is still selling this first wave of Elite 2

Had to return could not pair to iPad or iPhone paired to android

I originally really liked this controller. I expected that I wouldn’t need to buy another controller after getting such a high end one that could last through until the next generation but these things aren’t built to last. My first one’s bumper just stopped working and I replaced it with the Best Buy protection plan and no less than 4 months later this second controller has internal problems and won’t connect to anything. The protection plan does not promise to give you a working product in this way. My advice, if you get the protection plan, take the money instead and buy a new thing instead because it’s a rip off as is.

Rubber grips torn loose, trigger button sticks. Buy the warranty.

The controller is heavy and awkward to hold. I had to return it.

I wasn’t aware when I bought the controller that it doesn’t come with the underside paddle attachments, they have to be purchased separately. Will be returning to the store to get the full Elite 2 controller

This said the box was opened, when i purchased the it. once we opened the boxed it was clearly used and dirty. should be inspected a bit better.

Just use the Normal controller. This thing breaks easy and doesn’t feel smooth

Get it at your own risk. If you do get it get the protection plan. These are awesome controllers with amazing feel and functionality that are unfortunately plagued with 1000000 issues. BUYER BEWARE!