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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16819 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, battery life, and customization options of the Xbox Elite Series 2 Core Wireless Controller. Many appreciate the comfortable feel, good weight, and useful paddles. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 16,819 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller and for a big time gamer you'll absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality but a bit overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and just has an overall nice feel to it. Doesn’t take batteries and comes with a charger and charging dock along with case and multiple options for analog sticks and dpad. Paddles on the back do take some getting used to and I started with only 2 but after some play time with them there’s no way you could go back to a regular controller which in a way is good and bad. If you’re looking for a way to help improve your game and have one of the hottest controllers on the market this if for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good controller. It took my gaming to a new level. It has a switch on the underside that shortens or lengthens the pull of the triggers. A really great feature. You also have the option to change thumbsticks that come with varying lengths and shapes. And it’s done magnetically. It also has 4 paddles underneath the controller that can be mapped for different functions...I found this too advanced for me. And perhaps the best feature feature is the way it feels in your hands, it’s much more comfortable than the one that comes with the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Be sure to get Geek Squad protection!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feeling controller. The functionality on the controller itself and also what you can do in the Xbox accessories app is nice. But if you play a lot, especially games like Fortnite that are demanding on the bumpers, they will fail in about 8 months. I've ran through 3 of these in about 16 months. ALWAYS get Geek Squad protection on these.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Once you play with this controller you wont go bac

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the only controller i will use! Super durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FPS main controller now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very high quality, all buttons and triggers function as they should. The magnetic change of sticks and D pad is a nice touch that feels secure and I have yet to have one come loose mid play. Case is nice quality and the ability to charge while inside is a nice feature. Price is higher than I would prefer but for a nice controller I can see the justification. Features are perfect for FPS titles but have yet to see a need on other games. If you mainly play FPS and want a quality controller I would recommend this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your game of choice, your new Xbox Elite Wireless Controller Series 2 has been designed to give our users the in-game control they need to be successful. We're happy you have been enjoying your sessions with it, and to hear we've earned your recommendation! Thank you for sharing your experience with us, we appreciate it. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hands down the best controller ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weight. Seemingly durable(I’ve dropped it quite a bit but it is still early). Amazingly customizable and I can use it with my pc. Best purchase I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, the extra accessories help set up quality of life button mapping such as adjusting music, muting of the party, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You might have problems, but it's worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great when it works. A lot of people eventually have problems and need to warranty it. I've gone through 4 or 5. Stick drift, stuck buttons, unresponsive bumpers. Still would buy it again, built in battery and the overall experience is unmatched compared to the regular controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Low cost elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a good feel and tunable joysticks. This is a great lower cost replacement if you already have an elite 2 and can swap all of your paddles and accessories over. I get about 2 years of heavy use out of each and the core option saves me money. Glad microsoft de ided to release them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the money. The only issue is the Joystick motors after constant use they get some stick drift but it is manageable and doesn't really affect you when gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement over previous Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Buttons are extremely responsive. Trigger pulls now have two settings to shorten the pull resulting in quicker shots fired in first person shooters. Power button is a shorter push to turn on and off. It just feels like a high end controller. My old one has a thumb stick that would drift upwards when not in use, other buttons felt like you had to mash down on. This is more responsive, more clicky if that makes sense. If you owned the previous Elite you’ll love this even more. Carrying case allows you to charge while in case. Battery life doubled. This is a 10/10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you consider Xbox Elite Wireless Controller Series 2 to be the best controller on the market. We're glad that you're enjoying how responsive and customizable it is, too. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice High End Controller but is it worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 is a really nice high end controller. The Customization of buttons is super nice for series gamers while the build quality and general in hand feel are far better than the standard Xbox Controller. Also really love that it comes with it's own charging dock. But is it worth the retail price? In my opinion, No. Look for it on sale for around $139. I feel like that price is a little more in line with where it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 Star Works super well had for almost a year now no issues love the elite series 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the high price tag. The extra weight of this controller is Nice in hand. The customization of the back petals are great. The only bad part is the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you've found Xbox Elite Wireless Controller Series 2 to be worth the investment! It's great to hear that you're enjoying its updated customization features, comfortable feel, and sturdy weight, too. Thanks for sharing your perspective; we hope it gives you an edge in your gaming.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, once you’ve played with back paddles you can’t go back. Easy to program on your console. I can honestly give it 5 stars because I don’t count the normal wear and tear of a controller. I get a new controller whenever the stick drift gets too unbearable which is around 18mos for this particular controller. Some of the more expensive controllers tend to wear out sooner than that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great controller but

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but still has stick drift issues like the first generation. Should be $100 cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth picking up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium feel without being too heavy, nice customization options and fantastic battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller! You can customize it to your liking, which feels good to you. Feels very premium in the hand an the charge last for days.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Elite 2 Wireless Controller and how customizable it is. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this controller for 6 months now and they work great . They did NOT come with the extra buttons (paddles) on the bottom of the controller justFYI .

    I would recommend this to a friend