Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 10315540
Customer reviews
Rating 4.4 out of 5 stars with 16961 reviews
(16,961 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
LOL! Its already broken.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like the title says. I've only had it since 12/2023. Right trigger is making some weird noise and it doesnt always shoot. Just a heads up, those metal looking triggers are painted plastic. Theres nothing premium about this controller except the price.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Xbox elite controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second controller we have purchased after returning one just like it after having one of the toggles quit working. The new one came with a toggle that clicks or sticks when you use it!! Unable to replace the latest one due the lack product supply.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Rated 1 out of 5 stars
The Stick Drift King
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insane stick drift after only 2 months. its honestly kind of sad because I loved this controller but week after week the stick drift just kept getting worse. and now its completely unusable.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Bad left stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one of these and within 2 months the left stick stopped functioning. Replaced it with a second one and again within a month the left stick failed. Will be returning it for a refund and looking at a Scuf.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in August 2020 and RT no longer works without heavy pressing. The same happened to me with the elite 1. That one also lasted 1 to 1.5 yrs. Great when it works but will be sticking to the regular controllers going onward.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
not impressed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote didn't last a year. My issue with the remote is when i play bumper jumper. The bumper get wore out to easy. I've used other remotes like the Razer Wolverine which has lasted me a longer time, but unfortunately it's a wired controller.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jonathan,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 1 out of 5 stars
Stick dead zones are horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller was so bad I had to leave a review. The first elite controller is superior by far than this one, aside from build quality. The dead zone on the sticks was horrible. I thought my gameplay was off because I was on a newer controller but it appears that this is a common issue according to the support sites as well as Reddit. I’ve tried adjusting settings of the controller and my game to no avail. I’ve had this controller for less than 12 hours and it’s getting returned tomorrow. Hope this review helps.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty Extended to 1 Year, How Do I Replace?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this very expensive controller in Sept. 2020, and it has issues identified on the Xbox support site. The support site also says that the warranty on this controller has been extended to one year from date of purchase, which means that this controller should still be under warranty and be replaced for free. When I registered it on Microsoft, it shows the warranty expired. Microsoft team, how do I get a replacement controller for this known defective controller?
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Kathryn,
We're sorry that there's an issue with getting a replacement for your Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support directly for assistance here: https://support.xbox.com/en-US/contact-us
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Button quality
Rated 1 out of 5 stars
Horrible controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten 2 of these controllers and have had problems with lb and rb button for both controllers. Would not recommend buying.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cotnroller. Just be aware thst it does not bring the paddles for the back so if you dont have any extra ones youll be missing out. I have the elite in black with the accessories so i had two extra ones luckily.
This review is from Microsoft - Xbox Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friendRated 1 out of 5 stars
A year of use-we can say this isnt worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this on May 26, 2021. My son Jacob Loved it but it only lasted a little more than a year, My son has Muscular Dystrophy and cannot use it too much or too hard due to his muscle weakness. Plus we moved in November of 2021 so he didn't use it for almost 2 months out of that year. IMO this is controller doesn't last the test of time- after all I still have an Atari Joysticks that work after 30+ years so I would expect this to work for a few years. If this was any good they would offer a better warranty Period- say 3 years instead of 1 year.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Returning! Major product issues for PC gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning my xbox elite series 2 controller due to the following known issues which Microsoft has not fixed: https://answers.microsoft.com/en-us/xbox/forum/all/both-xbox-botton-and-a-botton-can-open-xbox-game/1e80c4c0-3423-40cc-97eb-d9d16994fa1c Imagine how annoying it is for the Xbox Gaming Console to pop up on your PC every time you hit the A button https://answers.microsoft.com/en-us/xbox/forum/all/xbox-elite-2-windows-10-wont-connect-after-using/fe07334e-60e0-4134-ad4c-b0a1b4b90bee Basic functionality. After I unplug it, go back to bluetooth. Maybe it works fine for the Xbox console, but it is not/NOT ready for PC gamers.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Not worth it $$$$
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons and trigers constanlty stick would not recommend for the price.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Let’s just say not as good as I was suspected .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been having problems with him seems I bought it the Y letter it’s not been working probably since I bought it . I’m headed back to the store to change it today i’ve been really busy the last couple of days .
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Rated 1 out of 5 stars
Controller Drift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pieces of junk! Controller drift in every controller Xbox knowingly allowed defective controllers to go out. They’re facing a class action lawsuit. Buy a scuff if you want a controller like this. Terrible.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Kevo,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Great controller but purchase protection plan!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. I’ve had one of these since the first series released. By far the best controller on the market but the durability could be better. I just always purchase a protection plan and it’s well worth it!
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Cons mentioned:Button quality
Rated 1 out of 5 stars
Horrible controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through 2 controllers already. First controller had a horrible drift after 2 months and then the 2nd controller RB is already skipping after 1 month. These controllers are built from legos. What a joke
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Vince,
We're sorry that there's an issue with the right bumper on your new Xbox Elite Wireless Controller Series 2. We recommend reaching out to Xbox Support for assistance under its 90-day limited manufacturer's warranty from Microsoft here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 2 out of 5 stars
Not Really Elite
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased two of these and the joysticks start drifting uncontrollably after a few months of use.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Xbox controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best X box controller. Being able to customize the buttons is fantastic. I have never been able to use the stick click functions on a regular controller. Being able to map them to the buttons on the back is great
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 1 out of 5 stars
Defective, as always
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think by now we all know that just about 100% of these controllers have joystick drift. I hated to have to return this controller because of the outside build quality and materials used, but in the end if it can't function properly as a controller then it's useless. Not sure if there will be a new batch or version without these issues but this generation of controllers is the equivalent to the Xbox 360 in terms of Microsoft trying to sneak defects past consumers.
This review is from Microsoft - Xbox Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Miguel,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care








